Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Loughton Surgery and Forest Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Loughton SurgeryIG10 1SZ× | Forest PracticeIG10 2NH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.7likely range 59.6 to 87.191 survey answers | 75.2likely range 59.0 to 84.984 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 69.3%likely range 46.3% to 85.5%, 91 answers | 76.4%likely range 53.3% to 90.2%, 84 answers |
| Access (mean of the two below) | 90.5%likely range 87.9% to 92.5%Clearly higher | 72.3%likely range 68.4% to 75.8% |
| Appointments within two weeks of booking | 94.1%likely range 90.4% to 96.5%, 3,605 appointments | 89.3%likely range 84.7% to 92.7%, 3,474 appointments |
| Calls answered by the practice | 86.8%likely range 83.1% to 89.8%, 8,058 callsClearly higher | 55.1%likely range 48.8% to 61.2%, 5,129 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.4%likely range 31.6% to 74.0%, 88 answers | 49.6%likely range 28.5% to 71.0%, 82 answers |
| Reception and admin team | 82.8%likely range 60.1% to 93.9%, 90 answers | 75.5%likely range 52.4% to 89.6%, 84 answers |
| Having a preferred professional | 21.9%likely range 8.7% to 45.1%, 89 answers | 21.3%likely range 8.5% to 44.1%, 85 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.9%likely range 54.7% to 91.1%, 89 answers | 80.6%likely range 57.1% to 92.9%, 80 answers |
| Contacting the practice | 73.4%likely range 50.1% to 88.3%, 89 answers | 59.6%likely range 37.1% to 78.7%, 83 answers |
| Wait for an appointment | 70.5%likely range 46.0% to 87.1%, 80 answers | 65.7%likely range 41.1% to 84.0%, 73 answers |
| Being listened to | 88.1%likely range 65.7% to 96.6%, 87 answers | 82.8%likely range 59.7% to 94.0%, 81 answers |
| Care and concern | 81.3%likely range 58.1% to 93.2%, 87 answers | 81.9%likely range 58.5% to 93.6%, 80 answers |
| Confidence and trust | 85.4%likely range 62.4% to 95.4%, 86 answers | 91.8%likely range 70.2% to 98.1%, 81 answers |
| Involvement in decisions | 87.2%likely range 64.2% to 96.3%, 84 answers | 92.6%likely range 70.3% to 98.5%, 76 answers |
| Needs met | 85.9%likely range 62.8% to 95.6%, 85 answers | 79.2%likely range 55.6% to 92.0%, 80 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.9%likely range 83.0% to 91.5%, 223 patients | 84.5%likely range 77.3% to 89.7%, 129 patients |
| Children at 18 months | 80.8%likely range 75.1% to 85.5%, 219 patients | 85.3%likely range 77.8% to 90.6%, 116 patients |
| Children at 5 years | 82.3%likely range 76.3% to 87.0%, 192 patients | 85.2%likely range 78.2% to 90.2%, 135 patients |
| Women aged 25 to 49 | 64.5%likely range 62.8% to 66.1%, 3,112 patients | 71.3%likely range 69.4% to 73.2%, 2,188 patients |
| Women aged 50 to 64 | 74.1%likely range 71.5% to 76.4%, 1,241 patients | 73.7%likely range 70.9% to 76.3%, 1,031 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,030August 2026 | 11,833August 2026 |
| Primary care network | Loughton Buckhurst Hill & Chigwell PCN | Loughton Buckhurst Hill & Chigwell PCN |
| Phone | 020 84181340 | 020 85084580 |
| Friends and Family Test (its own feedback) | 94.4% good or very good54 answers, June 2026 | 100.0% good or very good21 answers, June 2026 |
| Appointments (one month) | 4,734 in August 2026Same day 54.0%; face to face 94.4% | 4,938 in August 2026Same day 54.1%; face to face 76.7% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.8 qualified permanent7.8 including trainees and locums3,121 patients per permanent GP | 5.2 qualified permanent8.4 including trainees and locums2,276 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.