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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Leeds Road Practice and Kingswood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Leeds Road PracticeHG2 8AY×Kingswood SurgeryHG2 7SA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.7likely range 79.3 to 93.1117 survey answers90.0likely range 86.0 to 92.7123 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good89.6%likely range 76.3% to 95.9%, 117 answers90.3%likely range 85.2% to 93.8%, 123 answers
Access (mean of the two below)86.3%likely range 83.5% to 88.4%89.2%likely range 83.4% to 92.4%
Appointments within two weeks of booking96.4%likely range 93.3% to 98.1%, 3,880 appointments94.2%likely range 85.0% to 97.9%, 881 appointments
Calls answered by the practice76.0%likely range 71.5% to 80.0%, 8,049 calls84.0%likely range 77.1% to 89.2%, 2,927 calls
More survey questions (not part of the grade)
Getting through on the phone59.7%likely range 43.9% to 73.7%, 114 answers80.7%likely range 74.3% to 85.8%, 119 answers
Reception and admin team94.5%likely range 82.5% to 98.4%, 116 answers91.0%likely range 86.0% to 94.3%, 121 answers
Having a preferred professional17.8%likely range 8.8% to 32.6%, 116 answers39.6%likely range 32.8% to 46.8%, 122 answers
Seeing your preferred professionalNot shown: fewer than 30 answers56.9%likely range 45.5% to 67.6%, 50 answers
Knowing the next step94.2%likely range 81.9% to 98.3%, 113 answers96.4%likely range 92.6% to 98.3%, 118 answers
Contacting the practice89.7%likely range 76.2% to 95.9%, 116 answers93.5%likely range 88.9% to 96.2%, 120 answers
Wait for an appointment76.4%likely range 60.3% to 87.4%, 107 answers64.7%likely range 57.3% to 71.5%, 113 answers
Being listened to93.7%likely range 81.3% to 98.1%, 115 answers96.3%likely range 92.5% to 98.2%, 120 answers
Care and concern94.0%likely range 81.6% to 98.2%, 113 answers95.9%likely range 91.9% to 97.9%, 119 answers
Confidence and trust97.3%likely range 86.3% to 99.5%, 114 answers100.0%likely range 97.9% to 100.0%, 120 answers
Involvement in decisions96.6%likely range 85.0% to 99.3%, 109 answers97.0%likely range 93.3% to 98.7%, 116 answers
Needs met94.3%likely range 82.2% to 98.4%, 115 answers96.9%likely range 93.2% to 98.6%, 119 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.0%likely range 88.7% to 96.9%, 134 patients90.0%likely range 78.6% to 95.7%, 50 patients
Children at 18 months88.5%likely range 82.1% to 92.8%, 139 patients81.7%likely range 70.1% to 89.4%, 60 patients
Children at 5 years92.0%likely range 86.8% to 95.3%, 163 patients84.1%likely range 73.7% to 90.9%, 69 patients
Women aged 25 to 4974.0%likely range 72.1% to 75.9%, 2,118 patients67.3%likely range 64.4% to 70.0%, 1,054 patients
Women aged 50 to 6479.3%likely range 77.3% to 81.2%, 1,655 patients75.1%likely range 71.5% to 78.4%, 598 patients
Facts (NHS England, not part of the grade)
Registered patients15,762August 20266,669August 2026
Primary care networkHeart of Harrogate PCNHeart of Harrogate PCN
Phone01423 56663601423 887733
Friends and Family Test (its own feedback)97.3% good or very good225 answers, June 202687.5% good or very good64 answers, June 2026
Appointments (one month)5,595 in August 2026Same day 41.3%; face to face 88.5%2,297 in August 2026Same day 30.6%; face to face 73.3%
Antibiotic items per STAR-PU (one year)0.65England 0.74, April 2025 to March 20260.56England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.9 qualified permanent9.6 including trainees and locums2,001 patients per permanent GP3.7 qualified permanent4.6 including trainees and locums1,786 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences