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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Greensward Surgery’s Practice Grade is clearly higher than Church View Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureThe Greensward SurgerySS5 5HQ×Church View SurgerySS5 4PZ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.8likely range 80.1 to 88.2109 survey answersClearly higher69.8likely range 59.0 to 78.1125 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good86.5%likely range 80.2% to 91.0%, 109 answers70.7%likely range 55.5% to 82.3%, 125 answers
Access (mean of the two below)80.7%likely range 75.5% to 84.6%Clearly higher67.5%likely range 61.0% to 74.1%
Appointments within two weeks of booking83.9%likely range 76.2% to 89.4%, 1,812 appointments86.4%likely range 82.8% to 89.3%, 6,530 appointments
Calls answered by the practice77.4%likely range 70.6% to 82.9%, 3,669 callsClearly higher48.5%likely range 35.9% to 61.4%, 1,154 calls
More survey questions (not part of the grade)
Getting through on the phone74.8%likely range 67.3% to 81.2%, 104 answers25.7%likely range 14.6% to 41.3%, 117 answers
Reception and admin team95.1%likely range 90.5% to 97.6%, 107 answers83.3%likely range 68.9% to 91.8%, 120 answers
Having a preferred professional14.7%likely range 10.0% to 21.2%, 109 answers37.6%likely range 24.3% to 52.9%, 123 answers
Seeing your preferred professionalNot shown: fewer than 30 answers35.6%likely range 14.8% to 63.7%, 36 answers
Knowing the next step94.7%likely range 89.9% to 97.3%, 106 answers83.7%likely range 69.3% to 92.2%, 119 answers
Contacting the practice88.1%likely range 82.0% to 92.4%, 106 answers68.6%likely range 53.3% to 80.7%, 124 answers
Wait for an appointment84.1%likely range 77.2% to 89.3%, 99 answers71.2%likely range 54.5% to 83.7%, 103 answers
Being listened to86.3%likely range 79.9% to 91.0%, 105 answers84.1%likely range 69.5% to 92.5%, 116 answers
Care and concern84.8%likely range 78.2% to 89.7%, 105 answers79.1%likely range 64.1% to 88.9%, 120 answers
Confidence and trust91.7%likely range 86.1% to 95.2%, 104 answers94.5%likely range 82.7% to 98.4%, 120 answers
Involvement in decisions98.0%likely range 94.3% to 99.3%, 103 answers89.8%likely range 76.0% to 96.1%, 112 answers
Needs met97.3%likely range 93.3% to 98.9%, 106 answers94.6%likely range 83.0% to 98.4%, 122 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.6%likely range 85.4% to 98.2%, 56 patients92.2%likely range 85.9% to 95.9%, 116 patients
Children at 18 months85.9%likely range 75.4% to 92.4%, 64 patients89.7%likely range 82.9% to 94.0%, 117 patients
Children at 5 years98.3%likely range 90.9% to 99.7%, 58 patients96.0%likely range 90.2% to 98.4%, 100 patients
Women aged 25 to 4986.9%likely range 84.5% to 88.9%, 922 patients73.0%likely range 71.0% to 74.9%, 1,954 patients
Women aged 50 to 6487.9%likely range 85.1% to 90.3%, 621 patients79.5%likely range 77.4% to 81.5%, 1,484 patients
Facts (NHS England, not part of the grade)
Registered patients6,544August 202613,797August 2026
Primary care networkRayleigh and District PCNRayleigh and District PCN
Phone01702 20235301702 202514
Friends and Family Test (its own feedback)96.0% good or very good99 answers, June 2026No results for June 2026
Appointments (one month)2,563 in August 2026Same day 36.9%; face to face 76.3%6,697 in August 2026Same day 40.7%; face to face 75.1%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.8 qualified permanent6.6 including trainees and locums1,716 patients per permanent GP4.3 qualified permanent6.6 including trainees and locums3,234 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences