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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Grange Practice and East Cliff Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Grange PracticeCT11 8AD×East Cliff Medical PracticeCT11 8AD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade59.3likely range 50.4 to 67.7117 survey answers81.5likely range 64.7 to 88.087 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good54.5%likely range 41.9% to 66.5%, 117 answers87.2%likely range 63.3% to 96.4%, 87 answers
Access (mean of the two below)70.2%likely range 67.3% to 73.0%68.0%likely range 64.5% to 71.2%
Appointments within two weeks of booking98.4%likely range 96.2% to 99.3%, 4,573 appointmentsClearly higher78.5%likely range 73.7% to 82.6%, 4,956 appointments
Calls answered by the practice42.0%likely range 36.7% to 47.4%, 6,795 calls57.3%likely range 52.3% to 62.2%, 8,018 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone31.6%likely range 20.9% to 44.8%, 109 answers45.7%likely range 23.7% to 69.6%, 80 answers
Reception and admin team68.1%likely range 55.2% to 78.7%, 114 answers90.7%likely range 67.2% to 97.9%, 85 answers
Having a preferred professional49.3%likely range 37.0% to 61.7%, 117 answers25.4%likely range 10.3% to 50.2%, 87 answers
Seeing your preferred professional35.3%likely range 19.5% to 55.3%, 49 answersNot shown: fewer than 30 answers
Knowing the next step69.5%likely range 56.6% to 80.0%, 112 answers84.4%likely range 59.4% to 95.2%, 83 answers
Contacting the practice44.9%likely range 32.8% to 57.7%, 114 answers73.9%likely range 48.8% to 89.4%, 85 answers
Wait for an appointment55.6%likely range 42.0% to 68.5%, 100 answers66.0%likely range 39.6% to 85.2%, 74 answers
Being listened to76.9%likely range 64.2% to 86.1%, 109 answers92.5%likely range 68.9% to 98.5%, 83 answers
Care and concern70.2%likely range 57.1% to 80.7%, 108 answers91.0%likely range 66.9% to 98.0%, 82 answers
Confidence and trust84.5%likely range 72.7% to 91.8%, 108 answers97.5%likely range 75.5% to 99.8%, 82 answers
Involvement in decisions84.2%likely range 71.7% to 91.8%, 100 answers98.8%likely range 77.0% to 100.0%, 80 answers
Needs met87.5%likely range 76.2% to 93.8%, 109 answers97.4%likely range 75.7% to 99.8%, 84 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.5%likely range 81.7% to 93.0%, 122 patients92.5%likely range 85.3% to 96.3%, 93 patients
Children at 18 months77.9%likely range 69.4% to 84.5%, 113 patients84.4%likely range 77.0% to 89.8%, 122 patients
Children at 5 years79.5%likely range 71.9% to 85.5%, 132 patients81.1%likely range 73.5% to 86.8%, 132 patients
Women aged 25 to 4969.3%likely range 67.3% to 71.3%, 1,992 patients68.8%likely range 66.9% to 70.7%, 2,198 patients
Women aged 50 to 6472.1%likely range 69.3% to 74.7%, 1,074 patients69.4%likely range 67.1% to 71.7%, 1,538 patients
Facts (NHS England, not part of the grade)
Registered patients12,322August 202615,300August 2026
Primary care networkRamsgate PCNRamsgate PCN
Phone01843 57274001843 855800
Friends and Family Test (its own feedback)89.7% good or very good195 answers, June 202693.8% good or very good194 answers, June 2026
Appointments (one month)8,421 in August 2026Same day 65.8%; face to face 32.4%7,633 in August 2026Same day 44.8%; face to face 57.5%
Antibiotic items per STAR-PU (one year)0.63England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.6 qualified permanent7.7 including trainees and locums1,863 patients per permanent GP8.4 qualified permanent10.4 including trainees and locums1,813 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences