Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Gold Street Surgery and Crocus Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Gold Street SurgeryCB10 1EJ× | Crocus Medical PracticeCB11 3HY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.3likely range 66.6 to 82.8101 survey answers | 84.8likely range 73.9 to 90.698 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.3%likely range 66.9% to 89.2%, 101 answers | 85.1%likely range 69.6% to 93.4%, 98 answers |
| Access (mean of the two below) | 66.8%likely range 59.0% to 73.2% | 83.8%likely range 80.7% to 86.0%Clearly higher |
| Appointments within two weeks of booking | 76.3%likely range 68.5% to 82.7%, 2,059 appointments | 93.3%likely range 90.2% to 95.5%, 5,360 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.4%likely range 38.0% to 66.5%, 93 answers | 52.8%likely range 35.4% to 69.5%, 85 answers |
| Reception and admin team | 93.3%likely range 82.1% to 97.7%, 97 answers | 91.1%likely range 76.8% to 97.0%, 97 answers |
| Having a preferred professional | 28.4%likely range 17.5% to 42.5%, 100 answers | 15.3%likely range 6.8% to 31.0%, 97 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.2%likely range 74.7% to 94.0%, 99 answers | 93.5%likely range 79.8% to 98.2%, 95 answers |
| Contacting the practice | 78.1%likely range 64.3% to 87.5%, 100 answers | 81.0%likely range 64.9% to 90.8%, 97 answers |
| Wait for an appointment | 79.7%likely range 65.1% to 89.2%, 88 answers | 67.6%likely range 49.8% to 81.4%, 88 answers |
| Being listened to | 94.8%likely range 84.4% to 98.4%, 100 answers | 92.7%likely range 78.9% to 97.8%, 97 answers |
| Care and concern | 91.4%likely range 79.8% to 96.6%, 99 answers | 92.9%likely range 79.1% to 97.8%, 97 answers |
| Confidence and trust | 96.8%likely range 87.2% to 99.3%, 99 answers | 95.0%likely range 81.9% to 98.7%, 97 answers |
| Involvement in decisions | 92.4%likely range 81.0% to 97.2%, 97 answers | 95.5%likely range 82.7% to 99.0%, 97 answers |
| Needs met | 92.7%likely range 81.5% to 97.3%, 100 answers | 95.1%likely range 82.0% to 98.8%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.0%likely range 85.6% to 96.8%, 86 patients | 95.4%likely range 89.7% to 98.0%, 109 patients |
| Children at 18 months | 87.1%likely range 78.3% to 92.6%, 85 patients | 92.1%likely range 86.1% to 95.7%, 127 patients |
| Children at 5 years | 85.3%likely range 77.5% to 90.8%, 109 patients | 93.0%likely range 87.3% to 96.3%, 129 patients |
| Women aged 25 to 49 | 74.7%likely range 72.6% to 76.7%, 1,702 patients | 74.8%likely range 72.9% to 76.7%, 1,967 patients |
| Women aged 50 to 64 | 81.9%likely range 79.5% to 84.2%, 1,019 patients | 78.8%likely range 76.5% to 81.0%, 1,309 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,038August 2026 | 12,694August 2026 |
| Primary care network | North Uttlesford PCN | North Uttlesford PCN |
| Phone | 01799 525325 | 01799 522327 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 96.4% good or very good307 answers, June 2026 |
| Appointments (one month) | 3,961 in August 2026Same day 29.6%; face to face 71.1% | 8,065 in August 2026Same day 70.2%; face to face 71.7% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent9.1 including trainees and locums1,734 patients per permanent GP | 6.1 qualified permanent9.6 including trainees and locums2,092 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.