Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Forum Health Centre and Torcross Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Forum Health CentreCV2 5EP× | Torcross Medical CentreCV2 3NF× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.0likely range 65.0 to 92.699 survey answers | 93.1likely range 90.5 to 94.7119 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 88.2%likely range 58.3% to 97.6%, 99 answers | 95.5%likely range 94.4% to 96.3%, 119 answers |
| Access (mean of the two below) | 80.6%likely range 78.0% to 82.9% | 87.5%likely range 79.0% to 92.3% |
| Appointments within two weeks of booking | 86.3%likely range 82.8% to 89.1%, 7,012 appointments | 90.1%likely range 79.5% to 95.6%, 852 appointments |
| Calls answered by the practice | 74.9%likely range 70.9% to 78.4%, 10,666 calls | 84.9%likely range 71.4% to 92.6%, 911 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.3%likely range 33.3% to 85.6%, 90 answers | 97.7%likely range 96.9% to 98.3%, 116 answers |
| Reception and admin team | 91.0%likely range 60.8% to 98.5%, 95 answers | 98.8%likely range 98.2% to 99.2%, 119 answers |
| Having a preferred professional | 44.2%likely range 19.9% to 71.7%, 98 answers | 30.4%likely range 28.3% to 32.5%, 118 answers |
| Seeing your preferred professional | 47.6%likely range 14.2% to 83.3%, 41 answers | 82.6%likely range 79.0% to 85.7%, 33 answers |
| Knowing the next step | 91.3%likely range 60.9% to 98.6%, 94 answers | 96.1%likely range 95.1% to 96.9%, 113 answers |
| Contacting the practice | 89.3%likely range 59.4% to 98.0%, 98 answers | 95.3%likely range 94.3% to 96.2%, 118 answers |
| Wait for an appointment | 82.4%likely range 50.4% to 95.6%, 89 answers | 98.7%likely range 98.1% to 99.1%, 113 answers |
| Being listened to | 93.2%likely range 63.6% to 99.1%, 96 answers | 95.1%likely range 94.0% to 96.0%, 119 answers |
| Care and concern | 93.5%likely range 63.9% to 99.1%, 96 answers | 94.6%likely range 93.5% to 95.6%, 119 answers |
| Confidence and trust | 95.8%likely range 67.0% to 99.6%, 97 answers | 98.8%likely range 98.2% to 99.2%, 117 answers |
| Involvement in decisions | 94.4%likely range 63.8% to 99.4%, 90 answers | 98.2%likely range 97.4% to 98.7%, 113 answers |
| Needs met | 96.4%likely range 66.7% to 99.7%, 92 answers | 96.8%likely range 95.9% to 97.5%, 118 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.0%likely range 86.5% to 94.1%, 222 patients | 86.2%likely range 69.4% to 94.5%, 29 patients |
| Children at 18 months | 87.3%likely range 82.3% to 91.1%, 221 patients | 73.9%likely range 53.5% to 87.5%, 23 patients |
| Children at 5 years | 92.0%likely range 87.8% to 94.9%, 226 patients | 77.8%likely range 54.8% to 91.0%, 18 patients |
| Women aged 25 to 49 | 69.3%likely range 67.8% to 70.7%, 3,932 patients | 67.8%likely range 62.5% to 72.7%, 323 patients |
| Women aged 50 to 64 | 75.8%likely range 73.7% to 77.8%, 1,679 patients | 87.4%likely range 81.6% to 91.5%, 174 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 21,477August 2026 | 2,156August 2026 |
| Primary care network | Sowe Valley PCN | Sowe Valley PCN |
| Phone | 024 76266370 | 024 76455943 |
| Friends and Family Test (its own feedback) | 96.8% good or very good125 answers, June 2026 | 97.4% good or very good78 answers, June 2026 |
| Appointments (one month) | 8,779 in August 2026Same day 46.4%; face to face 66.4% | 884 in August 2026Same day 56.8%; face to face 80.0% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 11.1 qualified permanent14.3 including trainees and locums1,934 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums2,021 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.