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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Family Medical Centre and The Windmill Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Family Medical CentreNG3 2FW×The Windmill PracticeNG2 4PJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.7likely range 62.8 to 78.8114 survey answers65.0likely range 53.7 to 74.697 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good70.4%likely range 57.8% to 80.5%, 114 answers62.0%likely range 46.0% to 75.7%, 97 answers
Access (mean of the two below)74.5%likely range 70.6% to 78.0%71.7%likely range 67.4% to 75.5%
Appointments within two weeks of booking87.1%likely range 83.1% to 90.3%, 5,043 appointments84.0%likely range 79.4% to 87.7%, 4,620 appointments
Calls answered by the practice61.9%likely range 55.2% to 68.1%, 4,530 calls59.3%likely range 52.2% to 66.0%, 3,937 calls
More survey questions (not part of the grade)
Getting through on the phone30.0%likely range 19.8% to 42.5%, 115 answers24.6%likely range 13.5% to 40.6%, 94 answers
Reception and admin team75.8%likely range 63.5% to 84.9%, 114 answers63.7%likely range 47.6% to 77.2%, 96 answers
Having a preferred professional36.3%likely range 25.2% to 49.1%, 114 answers23.0%likely range 12.4% to 38.7%, 96 answers
Seeing your preferred professional41.0%likely range 22.2% to 62.9%, 38 answers38.6%likely range 16.6% to 66.6%, 30 answers
Knowing the next step80.8%likely range 68.5% to 89.1%, 106 answers56.9%likely range 40.3% to 72.1%, 87 answers
Contacting the practice61.4%likely range 48.6% to 72.7%, 114 answers56.6%likely range 40.5% to 71.4%, 93 answers
Wait for an appointment61.5%likely range 48.0% to 73.5%, 102 answers50.2%likely range 33.6% to 66.7%, 82 answers
Being listened to85.9%likely range 74.4% to 92.8%, 107 answers77.5%likely range 61.5% to 88.2%, 92 answers
Care and concern84.3%likely range 72.8% to 91.6%, 110 answers77.1%likely range 61.0% to 87.8%, 92 answers
Confidence and trust93.5%likely range 83.7% to 97.6%, 106 answers83.6%likely range 68.2% to 92.4%, 91 answers
Involvement in decisions89.3%likely range 77.9% to 95.1%, 100 answers92.6%likely range 78.8% to 97.7%, 88 answers
Needs met91.4%likely range 81.0% to 96.3%, 107 answers82.2%likely range 66.6% to 91.5%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.8%likely range 76.7% to 89.1%, 136 patients82.7%likely range 75.6% to 88.1%, 139 patients
Children at 18 months82.2%likely range 73.9% to 88.3%, 107 patients73.1%likely range 64.5% to 80.3%, 119 patients
Children at 5 years72.0%likely range 64.2% to 78.7%, 143 patients73.9%likely range 65.9% to 80.6%, 134 patients
Women aged 25 to 4967.0%likely range 65.1% to 68.9%, 2,383 patients63.8%likely range 61.9% to 65.7%, 2,417 patients
Women aged 50 to 6478.7%likely range 75.9% to 81.3%, 902 patients77.3%likely range 73.9% to 80.4%, 638 patients
Facts (NHS England, not part of the grade)
Registered patients12,291August 202611,224August 2026
Primary care networkNottingham City East PCNNottingham City East PCN
Phone0115 95040680115 8838660
Friends and Family Test (its own feedback)92.7% good or very good110 answers, June 202680.0% good or very good55 answers, June 2026
Appointments (one month)6,144 in August 2026Same day 56.3%; face to face 53.5%6,477 in August 2026Same day 49.0%; face to face 42.3%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.3 qualified permanent10.1 including trainees and locums1,685 patients per permanent GP4.6 qualified permanent6.3 including trainees and locums2,433 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences