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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Exmoor Surgery and St. Quintin Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Exmoor SurgeryW10 6DZ×St. Quintin Health CentreW10 6NX×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.4likely range 80.7 to 87.4103 survey answers78.7likely range 75.2 to 81.7108 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good82.8%likely range 77.8% to 86.9%, 103 answers73.9%likely range 69.5% to 77.8%, 108 answers
Access (mean of the two below)87.9%likely range 83.9% to 90.8%89.8%likely range 84.1% to 93.5%
Appointments within two weeks of booking97.5%likely range 93.4% to 99.1%, 2,157 appointments98.7%likely range 94.8% to 99.7%, 1,944 appointments
Calls answered by the practice78.2%likely range 71.4% to 83.8%, 3,530 calls80.7%likely range 70.1% to 88.2%, 1,485 calls
More survey questions (not part of the grade)
Getting through on the phone78.8%likely range 73.4% to 83.3%, 104 answers78.2%likely range 73.9% to 82.0%, 101 answers
Reception and admin team92.3%likely range 88.4% to 94.9%, 104 answers89.4%likely range 86.1% to 92.0%, 104 answers
Having a preferred professional39.2%likely range 33.4% to 45.2%, 104 answers37.3%likely range 32.9% to 41.9%, 111 answers
Seeing your preferred professional37.3%likely range 28.5% to 47.0%, 42 answers58.4%likely range 51.5% to 65.0%, 52 answers
Knowing the next step84.5%likely range 79.5% to 88.5%, 100 answers88.6%likely range 85.0% to 91.4%, 99 answers
Contacting the practice84.1%likely range 79.1% to 88.0%, 104 answers80.8%likely range 76.7% to 84.4%, 102 answers
Wait for an appointment60.2%likely range 53.9% to 66.1%, 97 answers71.8%likely range 66.9% to 76.2%, 92 answers
Being listened to90.4%likely range 86.1% to 93.5%, 100 answers88.3%likely range 84.8% to 91.1%, 102 answers
Care and concern85.2%likely range 80.1% to 89.1%, 97 answers84.7%likely range 80.8% to 87.8%, 103 answers
Confidence and trust87.6%likely range 82.9% to 91.2%, 98 answers93.7%likely range 90.8% to 95.6%, 102 answers
Involvement in decisions85.0%likely range 79.8% to 89.1%, 91 answers97.8%likely range 95.8% to 98.9%, 96 answers
Needs met85.1%likely range 80.1% to 89.0%, 100 answers93.2%likely range 90.3% to 95.3%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months51.4%likely range 35.6% to 67.0%, 35 patients66.1%likely range 53.7% to 76.7%, 62 patients
Children at 18 months32.0%likely range 17.2% to 51.6%, 25 patients58.5%likely range 43.4% to 72.2%, 41 patients
Children at 5 years53.3%likely range 36.1% to 69.8%, 30 patients45.7%likely range 30.5% to 61.8%, 35 patients
Women aged 25 to 4953.5%likely range 50.3% to 56.6%, 950 patients53.4%likely range 50.3% to 56.4%, 1,055 patients
Women aged 50 to 6471.6%likely range 67.4% to 75.4%, 496 patients71.5%likely range 66.2% to 76.3%, 309 patients
Facts (NHS England, not part of the grade)
Registered patients4,678August 20264,099August 2026
Primary care networkNeohealth PCNNeohealth PCN
Phone02037 724996020 89605677
Friends and Family Test (its own feedback)98.2% good or very good57 answers, June 2026No results for June 2026
Appointments (one month)3,078 in August 2026Same day 26.6%; face to face 64.4%3,304 in August 2026Same day 54.1%; face to face 70.4%
Antibiotic items per STAR-PU (one year)0.63England 0.74, April 2025 to March 20260.49England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.9 qualified permanent2.7 including trainees and locums2,453 patients per permanent GP2.0 qualified permanent2.3 including trainees and locums2,014 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences