Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Golborne Canalside Health Centre’s Practice Grade is clearly higher than The Exmoor Surgery’s: its likely range lies wholly above.
| Measure | The Exmoor SurgeryW10 6DZ× | Golborne Canalside Health CentreW10 5DD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.4likely range 80.7 to 87.4103 survey answers | 91.5likely range 89.0 to 93.394 survey answersClearly higher |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.8%likely range 77.8% to 86.9%, 103 answers | 92.1%likely range 89.3% to 94.2%, 94 answersClearly higher |
| Access (mean of the two below) | 87.9%likely range 83.9% to 90.8% | 90.0%likely range 84.8% to 93.4% |
| Appointments within two weeks of booking | 97.5%likely range 93.4% to 99.1%, 2,157 appointments | 97.6%likely range 93.0% to 99.2%, 1,799 appointments |
| Calls answered by the practice | 78.2%likely range 71.4% to 83.8%, 3,530 calls | 82.3%likely range 72.9% to 88.9%, 1,816 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.8%likely range 73.4% to 83.3%, 104 answers | 88.9%likely range 85.7% to 91.5%, 88 answers |
| Reception and admin team | 92.3%likely range 88.4% to 94.9%, 104 answers | 95.5%likely range 93.2% to 97.0%, 92 answers |
| Having a preferred professional | 39.2%likely range 33.4% to 45.2%, 104 answers | 56.5%likely range 52.0% to 60.8%, 95 answers |
| Seeing your preferred professional | 37.3%likely range 28.5% to 47.0%, 42 answers | 35.2%likely range 29.1% to 41.8%, 44 answers |
| Knowing the next step | 84.5%likely range 79.5% to 88.5%, 100 answers | 87.5%likely range 84.1% to 90.2%, 91 answers |
| Contacting the practice | 84.1%likely range 79.1% to 88.0%, 104 answers | 90.2%likely range 87.2% to 92.6%, 92 answers |
| Wait for an appointment | 60.2%likely range 53.9% to 66.1%, 97 answers | 92.9%likely range 90.0% to 95.0%, 83 answers |
| Being listened to | 90.4%likely range 86.1% to 93.5%, 100 answers | 93.3%likely range 90.7% to 95.2%, 92 answers |
| Care and concern | 85.2%likely range 80.1% to 89.1%, 97 answers | 94.6%likely range 92.1% to 96.3%, 92 answers |
| Confidence and trust | 87.6%likely range 82.9% to 91.2%, 98 answers | 98.7%likely range 97.1% to 99.4%, 89 answers |
| Involvement in decisions | 85.0%likely range 79.8% to 89.1%, 91 answers | 100.0%likely range 99.1% to 100.0%, 88 answers |
| Needs met | 85.1%likely range 80.1% to 89.0%, 100 answers | 96.6%likely range 94.5% to 97.9%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 51.4%likely range 35.6% to 67.0%, 35 patients | 62.5%likely range 42.7% to 78.8%, 24 patients |
| Children at 18 months | 32.0%likely range 17.2% to 51.6%, 25 patients | 52.6%likely range 37.3% to 67.5%, 38 patients |
| Children at 5 years | 53.3%likely range 36.1% to 69.8%, 30 patients | 50.0%likely range 31.4% to 68.6%, 24 patients |
| Women aged 25 to 49 | 53.5%likely range 50.3% to 56.6%, 950 patients | 58.4%likely range 54.5% to 62.1%, 651 patients |
| Women aged 50 to 64 | 71.6%likely range 67.4% to 75.4%, 496 patients | 73.6%likely range 67.7% to 78.7%, 246 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,678August 2026 | 3,004August 2026 |
| Primary care network | Neohealth PCN | Neohealth PCN |
| Phone | 02037 724996 | 020 89644801 |
| Friends and Family Test (its own feedback) | 98.2% good or very good57 answers, June 2026 | 100.0% good or very good5 answers, June 2026 |
| Appointments (one month) | 3,078 in August 2026Same day 26.6%; face to face 64.4% | 2,477 in August 2026Same day 50.8%; face to face 83.4% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.53England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent2.7 including trainees and locums2,453 patients per permanent GP | 1.1 qualified permanent4.0 including trainees and locums2,816 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.