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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Elmhurst Practice’s Practice Grade is clearly higher than Queen Mary Practice’s: its likely range lies wholly above.

A page for this pair

MeasureThe Elmhurst PracticeE18 2QS×Queen Mary PracticeE18 2QS×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade91.7likely range 89.2 to 93.5117 survey answersClearly higher85.0likely range 80.7 to 88.1105 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good93.8%likely range 91.0% to 95.8%, 117 answers87.8%likely range 82.2% to 91.9%, 105 answers
Access (mean of the two below)86.7%likely range 81.2% to 90.5%78.2%likely range 72.8% to 82.6%
Appointments within two weeks of booking96.0%likely range 90.3% to 98.4%, 1,590 appointments92.8%likely range 86.4% to 96.4%, 1,662 appointments
Calls answered by the practice77.3%likely range 67.9% to 84.5%, 1,985 calls63.5%likely range 54.7% to 71.5%, 2,544 calls
More survey questions (not part of the grade)
Getting through on the phone72.6%likely range 67.9% to 76.8%, 113 answers65.6%likely range 58.1% to 72.4%, 99 answers
Reception and admin team88.2%likely range 84.6% to 91.0%, 113 answers97.6%likely range 94.0% to 99.0%, 102 answers
Having a preferred professional30.2%likely range 25.9% to 34.9%, 117 answers47.7%likely range 40.4% to 55.2%, 103 answers
Seeing your preferred professional38.7%likely range 30.8% to 47.2%, 40 answers65.2%likely range 54.9% to 74.2%, 55 answers
Knowing the next step86.3%likely range 82.5% to 89.4%, 114 answers83.1%likely range 76.6% to 88.0%, 98 answers
Contacting the practice81.3%likely range 77.1% to 84.8%, 116 answers82.0%likely range 75.5% to 87.0%, 102 answers
Wait for an appointment79.7%likely range 75.2% to 83.5%, 105 answers77.3%likely range 70.1% to 83.2%, 94 answers
Being listened to91.3%likely range 88.1% to 93.7%, 117 answers90.2%likely range 84.8% to 93.8%, 102 answers
Care and concern94.6%likely range 92.0% to 96.5%, 116 answers90.2%likely range 84.8% to 93.8%, 102 answers
Confidence and trust99.1%likely range 97.5% to 99.6%, 116 answers96.4%likely range 92.4% to 98.4%, 99 answers
Involvement in decisions99.0%likely range 97.4% to 99.6%, 112 answers95.3%likely range 90.9% to 97.7%, 97 answers
Needs met94.9%likely range 92.2% to 96.7%, 115 answers90.0%likely range 84.5% to 93.7%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.6%likely range 75.8% to 96.8%, 32 patients96.7%likely range 90.8% to 98.9%, 92 patients
Children at 18 months82.4%likely range 66.5% to 91.7%, 34 patients96.3%likely range 89.7% to 98.7%, 81 patients
Children at 5 years86.4%likely range 73.3% to 93.6%, 44 patients93.0%likely range 83.3% to 97.2%, 57 patients
Women aged 25 to 4967.8%likely range 64.5% to 71.0%, 768 patients54.8%likely range 52.2% to 57.3%, 1,455 patients
Women aged 50 to 6478.7%likely range 75.0% to 81.9%, 544 patients75.2%likely range 70.7% to 79.2%, 403 patients
Facts (NHS England, not part of the grade)
Registered patients4,610August 20266,600August 2026
Primary care networkWanstead and Woodford PCNWanstead and Woodford PCN
Phone020 84913310020 84913303
Friends and Family Test (its own feedback)88.9% good or very good27 answers, June 202696.7% good or very good60 answers, June 2026
Appointments (one month)1,840 in August 2026Same day 58.9%; face to face 71.3%2,141 in August 2026Same day 28.0%; face to face 69.3%
Antibiotic items per STAR-PU (one year)0.70England 0.74, April 2025 to March 20260.62England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.7 qualified permanent3.9 including trainees and locums2,660 patients per permanent GP0.6 qualified permanent2.4 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences