Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Downend Health Group and Orchard Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Downend Health GroupBS16 5SG× | Orchard Medical CentreBS15 8NJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 66.9likely range 51.9 to 78.0112 survey answers | 79.9likely range 73.4 to 84.4108 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.2%likely range 46.8% to 84.0%, 112 answers | 84.4%likely range 75.4% to 90.6%, 108 answers |
| Access (mean of the two below) | 63.8%likely range 60.3% to 67.0% | 69.2%likely range 64.4% to 73.4% |
| Appointments within two weeks of booking | 72.4%likely range 67.3% to 76.9%, 5,067 appointments | 74.0%likely range 66.1% to 80.6%, 2,123 appointments |
| Calls answered by the practice | 55.1%likely range 50.5% to 59.6%, 9,594 calls | 64.4%likely range 58.8% to 69.5%, 6,379 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 27.5%likely range 12.7% to 49.6%, 106 answers | 60.0%likely range 49.2% to 70.0%, 101 answers |
| Reception and admin team | 81.4%likely range 60.3% to 92.7%, 111 answers | 91.9%likely range 84.1% to 96.0%, 106 answers |
| Having a preferred professional | 19.6%likely range 8.0% to 40.5%, 114 answers | 39.9%likely range 30.2% to 50.4%, 107 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 57.6%likely range 41.2% to 72.5%, 44 answers |
| Knowing the next step | 84.2%likely range 63.0% to 94.3%, 108 answers | 89.0%likely range 80.4% to 94.0%, 103 answers |
| Contacting the practice | 52.9%likely range 32.7% to 72.3%, 111 answers | 80.2%likely range 70.6% to 87.3%, 106 answers |
| Wait for an appointment | 49.3%likely range 29.0% to 69.9%, 103 answers | 73.1%likely range 62.7% to 81.6%, 101 answers |
| Being listened to | 86.9%likely range 66.1% to 95.8%, 107 answers | 88.9%likely range 80.5% to 94.0%, 104 answers |
| Care and concern | 82.7%likely range 61.3% to 93.5%, 108 answers | 88.4%likely range 79.9% to 93.6%, 105 answers |
| Confidence and trust | 95.2%likely range 76.5% to 99.2%, 107 answers | 94.8%likely range 87.8% to 97.9%, 104 answers |
| Involvement in decisions | 93.9%likely range 73.6% to 98.8%, 98 answers | 94.4%likely range 87.0% to 97.7%, 97 answers |
| Needs met | 86.9%likely range 66.0% to 95.8%, 106 answers | 92.4%likely range 84.8% to 96.3%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.5%likely range 88.6% to 95.2%, 254 patients | 94.1%likely range 87.6% to 97.2%, 101 patients |
| Children at 18 months | 95.0%likely range 91.7% to 97.0%, 278 patients | 89.0%likely range 81.4% to 93.7%, 100 patients |
| Children at 5 years | 94.3%likely range 91.1% to 96.4%, 299 patients | 84.7%likely range 76.8% to 90.2%, 111 patients |
| Women aged 25 to 49 | 77.7%likely range 76.6% to 78.9%, 4,862 patients | 68.5%likely range 66.6% to 70.3%, 2,372 patients |
| Women aged 50 to 64 | 79.0%likely range 77.3% to 80.6%, 2,384 patients | 68.3%likely range 65.4% to 71.0%, 1,037 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 28,004August 2026 | 12,750August 2026 |
| Primary care network | Network 4 (Bnssg) PCN | Network 4 (Bnssg) PCN |
| Phone | 01179 709500 | 0117 9805100 |
| Friends and Family Test (its own feedback) | 95.1% good or very good678 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 11,405 in August 2026Same day 28.3%; face to face 56.5% | 4,139 in August 2026Same day 27.0%; face to face 81.3% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 18.3 qualified permanent19.1 including trainees and locums1,531 patients per permanent GP | 9.1 qualified permanent13.1 including trainees and locums1,406 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.