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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Densham Surgery and The Dovecot Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Densham SurgeryTS18 1HU×The Dovecot SurgeryTS18 1HU×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.6likely range 77.9 to 86.997 survey answers75.4likely range 70.2 to 79.3100 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good84.7%likely range 79.5% to 88.7%, 97 answersClearly higher69.8%likely range 63.6% to 75.3%, 100 answers
Access (mean of the two below)80.7%likely range 66.4% to 86.9%88.3%likely range 78.7% to 90.1%
Appointments within two weeks of booking90.2%likely range 75.9% to 96.4%, 528 appointments97.8%likely range 88.2% to 99.6%, 669 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone58.6%likely range 52.1% to 64.8%, 94 answers52.0%likely range 45.5% to 58.5%, 95 answers
Reception and admin team93.4%likely range 89.4% to 96.0%, 95 answers70.4%likely range 64.2% to 76.0%, 97 answers
Having a preferred professional32.6%likely range 27.0% to 38.8%, 98 answers45.1%likely range 38.7% to 51.5%, 98 answers
Seeing your preferred professional34.6%likely range 25.5% to 45.0%, 38 answers27.3%likely range 19.7% to 36.4%, 47 answers
Knowing the next step68.4%likely range 62.0% to 74.2%, 91 answers60.9%likely range 54.4% to 67.1%, 95 answers
Contacting the practice66.9%likely range 60.6% to 72.6%, 97 answers56.9%likely range 50.4% to 63.2%, 97 answers
Wait for an appointment68.0%likely range 61.2% to 74.0%, 84 answers60.0%likely range 53.3% to 66.3%, 92 answers
Being listened to91.3%likely range 87.0% to 94.3%, 96 answers83.1%likely range 77.8% to 87.4%, 99 answers
Care and concern86.4%likely range 81.3% to 90.2%, 95 answers81.7%likely range 76.2% to 86.1%, 99 answers
Confidence and trust96.9%likely range 93.7% to 98.5%, 92 answers85.0%likely range 79.8% to 89.1%, 96 answers
Involvement in decisions95.9%likely range 92.3% to 97.9%, 88 answers85.0%likely range 79.6% to 89.2%, 92 answers
Needs met95.8%likely range 92.2% to 97.7%, 91 answers83.7%likely range 78.3% to 87.9%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months71.4%likely range 54.9% to 83.7%, 35 patients95.2%likely range 84.2% to 98.7%, 42 patients
Children at 18 months90.0%likely range 74.4% to 96.5%, 30 patients94.9%likely range 83.1% to 98.6%, 39 patients
Children at 5 years83.9%likely range 67.4% to 92.9%, 31 patients88.6%likely range 74.0% to 95.5%, 35 patients
Women aged 25 to 4963.3%likely range 59.1% to 67.3%, 531 patients66.0%likely range 62.3% to 69.6%, 642 patients
Women aged 50 to 6474.1%likely range 69.1% to 78.5%, 328 patients75.6%likely range 70.5% to 80.0%, 311 patients
Facts (NHS England, not part of the grade)
Registered patients3,697August 20263,977August 2026
Primary care networkStockton PCNStockton PCN
Phone01642 67235101642 676520
Friends and Family Test (its own feedback)95.1% good or very good103 answers, June 202692.3% good or very good52 answers, June 2026
Appointments (one month)1,253 in August 2026Same day 50.8%; face to face 63.1%1,376 in August 2026Same day 42.7%; face to face 77.6%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.90England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.6 qualified permanent4.3 including trainees and locums1.5 qualified permanent3.2 including trainees and locums2,663 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).

How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences