Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Deerbrook Surgery and Herne Hill Road Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Deerbrook SurgerySE27 9AW× | Herne Hill Road Medical PracticeSE24 0AU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.2likely range 71.0 to 82.196 survey answers | 81.8likely range 76.6 to 85.7104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 78.1%likely range 69.6% to 84.8%, 96 answers | 83.8%likely range 77.0% to 88.9%, 104 answers |
| Access (mean of the two below) | 74.9%likely range 69.1% to 80.0% | 76.9%likely range 70.5% to 82.0% |
| Appointments within two weeks of booking | 96.9%likely range 91.3% to 98.9%, 1,490 appointmentsClearly higher | 81.4%likely range 73.3% to 87.4%, 1,787 appointments |
| Calls answered by the practice | 52.7%likely range 42.5% to 62.7%, 1,889 calls | 72.4%likely range 62.4% to 80.6%, 1,874 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.3%likely range 50.2% to 69.6%, 81 answers | 67.9%likely range 59.8% to 75.1%, 98 answers |
| Reception and admin team | 88.1%likely range 80.4% to 93.0%, 88 answers | 87.2%likely range 80.7% to 91.7%, 101 answers |
| Having a preferred professional | 24.3%likely range 17.3% to 33.0%, 96 answers | 27.9%likely range 21.3% to 35.6%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.0%likely range 79.2% to 92.1%, 90 answers | 83.4%likely range 76.3% to 88.7%, 97 answers |
| Contacting the practice | 78.7%likely range 70.1% to 85.3%, 93 answers | 85.1%likely range 78.4% to 90.0%, 102 answers |
| Wait for an appointment | 71.5%likely range 61.5% to 79.8%, 77 answers | 82.4%likely range 75.1% to 87.9%, 95 answers |
| Being listened to | 89.7%likely range 82.2% to 94.3%, 84 answers | 89.4%likely range 83.1% to 93.6%, 96 answers |
| Care and concern | 88.3%likely range 80.4% to 93.3%, 83 answers | 86.6%likely range 79.9% to 91.4%, 96 answers |
| Confidence and trust | 95.8%likely range 89.8% to 98.3%, 85 answers | 94.6%likely range 89.4% to 97.3%, 94 answers |
| Involvement in decisions | 84.7%likely range 76.2% to 90.5%, 83 answers | 93.2%likely range 87.6% to 96.4%, 92 answers |
| Needs met | 94.8%likely range 88.4% to 97.7%, 83 answers | 87.9%likely range 81.3% to 92.4%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.5%likely range 75.9% to 91.7%, 76 patients | 80.3%likely range 69.6% to 87.9%, 71 patients |
| Children at 18 months | 82.7%likely range 73.1% to 89.4%, 81 patients | 69.7%likely range 58.7% to 78.9%, 76 patients |
| Children at 5 years | 72.6%likely range 60.4% to 82.1%, 62 patients | 62.5%likely range 49.4% to 74.0%, 56 patients |
| Women aged 25 to 49 | 64.8%likely range 62.8% to 66.7%, 2,282 patients | 63.0%likely range 60.7% to 65.2%, 1,749 patients |
| Women aged 50 to 64 | 74.0%likely range 70.0% to 77.7%, 496 patients | 69.9%likely range 66.0% to 73.5%, 568 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,788August 2026 | 7,086August 2026 |
| Primary care network | Fiveways PCN | Fiveways PCN |
| Phone | 02034 746750 | 020 77379393 |
| Friends and Family Test (its own feedback) | 88.4% good or very good69 answers, June 2026 | 91.8% good or very good85 answers, June 2026 |
| Appointments (one month) | 2,656 in August 2026Same day 36.1%; face to face 58.3% | 2,287 in August 2026Same day 32.7%; face to face 62.9% |
| Antibiotic items per STAR-PU (one year) | 0.55England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent4.2 including trainees and locums2,454 patients per permanent GP | 4.0 qualified permanent4.9 including trainees and locums1,748 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.