Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Crescent Medical Ctr. and County Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Crescent Medical Ctr.NN1 4SB× | County SurgeryNN1 4QA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.3likely range 71.8 to 81.592 survey answers | 82.0likely range 78.3 to 84.992 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.2%likely range 73.7% to 86.9%, 92 answers | 82.2%likely range 77.9% to 85.7%, 92 answers |
| Access (mean of the two below) | 67.9%likely range 62.7% to 72.4% | 81.3%likely range 74.3% to 86.3%Clearly higher |
| Appointments within two weeks of booking | 79.2%likely range 71.5% to 85.2%, 2,030 appointments | 83.5%likely range 72.8% to 90.6%, 1,007 appointments |
| Calls answered by the practice | 56.6%likely range 49.5% to 63.4%, 3,978 calls | 79.1%likely range 69.9% to 86.0%, 2,000 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.0%likely range 67.7% to 82.7%, 86 answers | 74.5%likely range 69.8% to 78.8%, 88 answers |
| Reception and admin team | 93.1%likely range 87.4% to 96.4%, 90 answers | 91.1%likely range 87.6% to 93.6%, 88 answers |
| Having a preferred professional | 36.3%likely range 28.6% to 44.8%, 92 answers | 15.6%likely range 12.3% to 19.7%, 92 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 92.0%likely range 85.7% to 95.7%, 83 answers | 88.2%likely range 84.4% to 91.2%, 87 answers |
| Contacting the practice | 88.3%likely range 81.5% to 92.8%, 87 answers | 76.8%likely range 72.2% to 80.8%, 91 answers |
| Wait for an appointment | 92.2%likely range 85.6% to 95.9%, 78 answers | 77.4%likely range 72.6% to 81.6%, 83 answers |
| Being listened to | 88.6%likely range 81.8% to 93.1%, 86 answers | 89.0%likely range 85.4% to 91.8%, 90 answers |
| Care and concern | 84.9%likely range 77.4% to 90.2%, 85 answers | 86.4%likely range 82.4% to 89.6%, 88 answers |
| Confidence and trust | 93.1%likely range 87.2% to 96.4%, 87 answers | 91.8%likely range 88.5% to 94.3%, 87 answers |
| Involvement in decisions | 92.5%likely range 86.3% to 96.0%, 83 answers | 92.8%likely range 89.5% to 95.0%, 86 answers |
| Needs met | 87.1%likely range 80.0% to 92.0%, 84 answers | 92.1%likely range 88.9% to 94.4%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.3%likely range 72.4% to 89.1%, 79 patients | 77.8%likely range 63.7% to 87.5%, 45 patients |
| Children at 18 months | 78.5%likely range 68.2% to 86.1%, 79 patients | 61.5%likely range 45.9% to 75.1%, 39 patients |
| Children at 5 years | 74.6%likely range 63.1% to 83.5%, 67 patients | 88.0%likely range 70.0% to 95.8%, 25 patients |
| Women aged 25 to 49 | 53.9%likely range 51.3% to 56.4%, 1,513 patients | 51.8%likely range 48.2% to 55.5%, 706 patients |
| Women aged 50 to 64 | 61.8%likely range 57.4% to 66.1%, 474 patients | 70.8%likely range 65.4% to 75.7%, 295 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,050August 2026 | 4,013August 2026 |
| Primary care network | Blue PCN | Blue PCN |
| Phone | 01604 713434 | 01604 632918 |
| Friends and Family Test (its own feedback) | 94.0% good or very good266 answers, June 2026 | 93.3% good or very good75 answers, June 2026 |
| Appointments (one month) | 2,031 in August 2026Same day 41.5%; face to face 53.5% | 2,379 in August 2026Same day 21.0%; face to face 75.6% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.47England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.4 qualified permanent1.4 including trainees and locums5,036 patients per permanent GP | No valid GP records for August 2026 |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.