Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Clayton Medical Ctr. and Great Harwood Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Clayton Medical Ctr.BB5 5HU× | Great Harwood Medical GroupBB6 7QR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.8likely range 63.3 to 75.597 survey answers | 78.1likely range 69.2 to 84.5104 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 65.5%likely range 56.4% to 73.5%, 97 answers | 77.5%likely range 64.8% to 86.5%, 104 answers |
| Access (mean of the two below) | 79.8%likely range 75.2% to 83.5% | 79.4%likely range 76.1% to 82.3% |
| Appointments within two weeks of booking | 93.0%likely range 87.9% to 96.0%, 2,429 appointments | 99.2%likely range 97.0% to 99.8%, 3,503 appointmentsClearly higher |
| Calls answered by the practice | 66.5%likely range 58.9% to 73.3%, 3,336 calls | 59.5%likely range 53.3% to 65.3%, 5,345 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 40.5%likely range 31.9% to 49.8%, 94 answers | 39.9%likely range 27.5% to 53.8%, 94 answers |
| Reception and admin team | 65.9%likely range 56.9% to 74.0%, 97 answers | 86.7%likely range 75.1% to 93.4%, 101 answers |
| Having a preferred professional | 31.9%likely range 24.0% to 40.8%, 97 answers | 28.6%likely range 18.3% to 41.6%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 16.5%likely range 5.3% to 41.0%, 31 answers |
| Knowing the next step | 68.7%likely range 59.5% to 76.6%, 93 answers | 84.5%likely range 72.3% to 91.9%, 98 answers |
| Contacting the practice | 57.7%likely range 48.5% to 66.4%, 96 answers | 76.7%likely range 63.8% to 86.0%, 101 answers |
| Wait for an appointment | 59.4%likely range 49.2% to 68.9%, 78 answers | 68.3%likely range 54.4% to 79.5%, 94 answers |
| Being listened to | 77.1%likely range 68.4% to 83.9%, 94 answers | 85.7%likely range 74.0% to 92.7%, 102 answers |
| Care and concern | 78.2%likely range 69.6% to 84.8%, 94 answers | 91.3%likely range 80.8% to 96.3%, 102 answers |
| Confidence and trust | 92.1%likely range 85.2% to 95.9%, 88 answers | 95.0%likely range 85.7% to 98.4%, 103 answers |
| Involvement in decisions | 85.3%likely range 77.1% to 91.0%, 85 answers | 95.4%likely range 86.0% to 98.6%, 98 answers |
| Needs met | 82.1%likely range 73.9% to 88.2%, 93 answers | 96.8%likely range 88.2% to 99.2%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.8%likely range 68.1% to 89.2%, 52 patients | 89.7%likely range 82.5% to 94.2%, 107 patients |
| Children at 18 months | 88.2%likely range 76.6% to 94.5%, 51 patients | 93.0%likely range 85.6% to 96.8%, 86 patients |
| Children at 5 years | 87.7%likely range 77.5% to 93.6%, 65 patients | 89.2%likely range 81.3% to 94.1%, 93 patients |
| Women aged 25 to 49 | 68.1%likely range 65.1% to 71.0%, 951 patients | 63.3%likely range 60.9% to 65.7%, 1,534 patients |
| Women aged 50 to 64 | 70.0%likely range 66.1% to 73.6%, 563 patients | 70.8%likely range 67.6% to 73.9%, 798 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,111August 2026 | 9,522August 2026 |
| Primary care network | Hyndburn Rural PCN | Hyndburn Rural PCN |
| Phone | 0844 4771761 | 01254 617570 |
| Friends and Family Test (its own feedback) | 84.2% good or very good177 answers, June 2026 | 80.7% good or very good264 answers, June 2026 |
| Appointments (one month) | 3,102 in August 2026Same day 57.8%; face to face 39.1% | 4,934 in August 2026Same day 56.1%; face to face 92.4% |
| Antibiotic items per STAR-PU (one year) | 0.99England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.5 qualified permanent6.6 including trainees and locums1,107 patients per permanent GP | 4.1 qualified permanent7.1 including trainees and locums2,326 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.