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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Clanfield Practice and Horndean Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Clanfield PracticePO8 0QL×Horndean SurgeryPO8 0BN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.3likely range 77.4 to 84.6111 survey answers87.5likely range 84.6 to 89.9113 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good80.9%likely range 75.7% to 85.3%, 111 answers88.1%likely range 84.4% to 91.1%, 113 answers
Access (mean of the two below)82.1%likely range 77.3% to 85.9%86.0%likely range 81.3% to 89.5%
Appointments within two weeks of booking91.5%likely range 86.7% to 94.7%, 2,927 appointments85.4%likely range 78.2% to 90.6%, 1,906 appointments
Calls answered by the practice72.6%likely range 64.4% to 79.5%, 2,726 calls86.5%likely range 80.3% to 91.0%, 3,302 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone66.3%likely range 59.8% to 72.2%, 96 answers85.1%likely range 81.0% to 88.5%, 108 answers
Reception and admin team85.7%likely range 80.7% to 89.5%, 104 answers93.0%likely range 89.9% to 95.2%, 112 answers
Having a preferred professional24.5%likely range 19.6% to 30.1%, 110 answers15.7%likely range 12.3% to 19.8%, 112 answers
Seeing your preferred professional28.6%likely range 19.1% to 40.5%, 30 answersNot shown: fewer than 30 answers
Knowing the next step85.9%likely range 81.0% to 89.7%, 106 answers88.2%likely range 84.4% to 91.2%, 107 answers
Contacting the practice77.8%likely range 72.3% to 82.6%, 107 answers85.1%likely range 81.0% to 88.4%, 112 answers
Wait for an appointment79.5%likely range 73.8% to 84.2%, 99 answers78.8%likely range 74.0% to 82.9%, 101 answers
Being listened to90.7%likely range 86.3% to 93.7%, 103 answers94.9%likely range 92.1% to 96.7%, 110 answers
Care and concern90.5%likely range 86.2% to 93.6%, 104 answers86.6%likely range 82.6% to 89.8%, 108 answers
Confidence and trust96.5%likely range 93.3% to 98.2%, 103 answers94.1%likely range 91.1% to 96.1%, 110 answers
Involvement in decisions95.4%likely range 91.8% to 97.5%, 96 answers96.8%likely range 94.4% to 98.2%, 107 answers
Needs met95.3%likely range 91.9% to 97.3%, 105 answers93.6%likely range 90.6% to 95.7%, 110 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.1%likely range 85.5% to 99.5%, 35 patients98.0%likely range 89.7% to 99.7%, 51 patients
Children at 18 months97.8%likely range 88.7% to 99.6%, 46 patients97.0%likely range 89.8% to 99.2%, 67 patients
Children at 5 years89.0%likely range 80.4% to 94.1%, 82 patients94.9%likely range 87.5% to 98.0%, 78 patients
Women aged 25 to 4978.4%likely range 75.8% to 80.8%, 1,060 patients78.6%likely range 76.1% to 81.0%, 1,095 patients
Women aged 50 to 6479.7%likely range 76.7% to 82.4%, 755 patients80.0%likely range 76.8% to 82.9%, 671 patients
Facts (NHS England, not part of the grade)
Registered patients7,762August 20267,385August 2026
Primary care networkEast Hants PCNEast Hants PCN
Phone023 92593285023 92592138
Friends and Family Test (its own feedback)92.0% good or very good212 answers, June 202694.7% good or very good133 answers, June 2026
Appointments (one month)4,448 in August 2026Same day 46.3%; face to face 55.6%2,859 in August 2026Same day 37.5%; face to face 89.1%
Antibiotic items per STAR-PU (one year)0.73England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.2 qualified permanent6.4 including trainees and locums2,406 patients per permanent GP3.1 qualified permanent6.3 including trainees and locums2,347 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences