Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Churchill Clinic and Matrix Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Churchill ClinicME5 0DL× | Matrix Medical PracticeME5 7JX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.0likely range 56.9 to 72.298 survey answers | 80.4likely range 68.7 to 88.0114 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 63.5%likely range 52.0% to 73.6%, 98 answers | 78.0%likely range 61.3% to 88.8%, 114 answers |
| Access (mean of the two below) | 68.5%likely range 63.7% to 72.9% | 85.9%likely range 83.1% to 87.6%Clearly higher |
| Appointments within two weeks of booking | 63.2%likely range 55.8% to 70.0%, 2,680 appointments | 95.4%likely range 92.6% to 97.1%, 5,298 appointmentsClearly higher |
| Calls answered by the practice | 73.8%likely range 67.5% to 79.2%, 4,444 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.8%likely range 38.3% to 61.2%, 94 answers | 41.3%likely range 25.8% to 58.8%, 107 answers |
| Reception and admin team | 81.2%likely range 70.6% to 88.6%, 96 answers | 87.0%likely range 70.9% to 94.8%, 108 answers |
| Having a preferred professional | 24.8%likely range 16.3% to 35.9%, 97 answers | 22.9%likely range 11.8% to 39.8%, 113 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 78.6%likely range 67.7% to 86.6%, 95 answers | 79.1%likely range 62.2% to 89.7%, 111 answers |
| Contacting the practice | 60.7%likely range 49.2% to 71.2%, 97 answers | 72.1%likely range 54.8% to 84.7%, 111 answers |
| Wait for an appointment | 55.2%likely range 43.1% to 66.7%, 87 answers | 78.1%likely range 59.8% to 89.5%, 97 answers |
| Being listened to | 77.8%likely range 66.9% to 85.9%, 96 answers | 89.6%likely range 74.5% to 96.2%, 111 answers |
| Care and concern | 79.4%likely range 68.5% to 87.2%, 95 answers | 89.8%likely range 74.5% to 96.4%, 109 answers |
| Confidence and trust | 91.9%likely range 83.0% to 96.4%, 92 answers | 94.1%likely range 80.0% to 98.4%, 108 answers |
| Involvement in decisions | 93.5%likely range 84.6% to 97.4%, 86 answers | 87.7%likely range 71.5% to 95.3%, 105 answers |
| Needs met | 78.4%likely range 67.3% to 86.5%, 92 answers | 87.9%likely range 72.2% to 95.3%, 110 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.3%likely range 80.2% to 93.3%, 94 patients | 89.6%likely range 84.8% to 93.0%, 212 patients |
| Children at 18 months | 83.7%likely range 74.5% to 90.0%, 86 patients | 83.6%likely range 77.6% to 88.3%, 183 patients |
| Children at 5 years | 82.2%likely range 74.3% to 88.1%, 118 patients | 84.7%likely range 79.1% to 89.0%, 203 patients |
| Women aged 25 to 49 | 68.1%likely range 65.8% to 70.3%, 1,687 patients | 67.7%likely range 66.0% to 69.4%, 2,924 patients |
| Women aged 50 to 64 | 74.4%likely range 71.3% to 77.3%, 810 patients | 76.8%likely range 74.4% to 79.1%, 1,278 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,748August 2026 | 16,933August 2026 |
| Primary care network | Medway South PCN | Medway South PCN |
| Phone | 01634 842397 | 01634 406607 |
| Friends and Family Test (its own feedback) | 87.4% good or very good95 answers, June 2026 | 96.1% good or very good76 answers, June 2026 |
| Appointments (one month) | 3,184 in August 2026Same day 24.3%; face to face 41.1% | 7,628 in August 2026Same day 62.7%; face to face 30.4% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.94England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.9 qualified permanent4.0 including trainees and locums3,323 patients per permanent GP | 4.0 qualified permanent4.0 including trainees and locums4,247 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.