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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Chorley Surgery and Library House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Chorley SurgeryPR7 2EJ×Library House SurgeryPR7 2AD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.4likely range 64.9 to 81.8105 survey answers75.1likely range 58.0 to 83.697 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good71.9%likely range 58.5% to 82.3%, 105 answers81.6%likely range 57.2% to 93.6%, 97 answers
Access (mean of the two below)80.0%likely range 75.2% to 84.0%Clearly higher59.9%likely range 55.8% to 63.8%
Appointments within two weeks of booking83.3%likely range 78.1% to 87.5%, 3,721 appointmentsClearly higher66.5%likely range 60.2% to 72.3%, 3,505 appointments
Calls answered by the practice76.7%likely range 68.4% to 83.3%, 2,531 callsClearly higher53.2%likely range 47.9% to 58.4%, 7,228 calls
More survey questions (not part of the grade)
Getting through on the phone58.4%likely range 44.4% to 71.1%, 99 answers49.3%likely range 27.2% to 71.8%, 95 answers
Reception and admin team90.2%likely range 78.9% to 95.7%, 102 answers90.1%likely range 66.3% to 97.7%, 93 answers
Having a preferred professional19.7%likely range 11.2% to 32.5%, 105 answers33.0%likely range 15.3% to 57.3%, 98 answers
Seeing your preferred professionalNot shown: fewer than 30 answers44.4%likely range 14.4% to 79.1%, 34 answers
Knowing the next step88.6%likely range 77.0% to 94.8%, 101 answers85.8%likely range 61.0% to 95.9%, 92 answers
Contacting the practice66.2%likely range 52.5% to 77.6%, 104 answers77.0%likely range 52.0% to 91.1%, 95 answers
Wait for an appointment67.1%likely range 52.4% to 79.1%, 90 answers65.9%likely range 40.5% to 84.5%, 89 answers
Being listened to84.1%likely range 71.4% to 91.8%, 99 answers88.8%likely range 65.0% to 97.1%, 95 answers
Care and concern92.5%likely range 81.7% to 97.2%, 99 answers88.3%likely range 64.5% to 96.9%, 96 answers
Confidence and trust97.0%likely range 87.8% to 99.3%, 98 answers93.0%likely range 69.8% to 98.7%, 93 answers
Involvement in decisions91.5%likely range 80.0% to 96.7%, 94 answers98.7%likely range 77.4% to 99.9%, 91 answers
Needs met93.1%likely range 82.5% to 97.4%, 101 answers97.5%likely range 75.4% to 99.8%, 90 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.5%likely range 78.7% to 91.8%, 104 patients93.9%likely range 88.5% to 96.9%, 132 patients
Children at 18 months84.7%likely range 76.8% to 90.2%, 111 patients84.9%likely range 77.6% to 90.1%, 126 patients
Children at 5 years87.4%likely range 79.9% to 92.3%, 111 patients82.6%likely range 75.8% to 87.7%, 155 patients
Women aged 25 to 4966.4%likely range 64.1% to 68.6%, 1,717 patients69.9%likely range 68.1% to 71.6%, 2,570 patients
Women aged 50 to 6469.9%likely range 66.6% to 72.9%, 816 patients69.4%likely range 67.1% to 71.7%, 1,502 patients
Facts (NHS England, not part of the grade)
Registered patients9,860August 202616,618August 2026
Primary care networkChorley Central PCNChorley Central PCN
Phone01257 51397001257 262801
Friends and Family Test (its own feedback)93.8% good or very good368 answers, June 2026No results for June 2026
Appointments (one month)4,717 in August 2026Same day 56.0%; face to face 40.7%6,224 in August 2026Same day 39.9%; face to face 68.5%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent7.0 including trainees and locums2,457 patients per permanent GP7.8 qualified permanent16.2 including trainees and locums2,120 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences