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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Birchwood and Sollershott Surgeries and The Baldock Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Birchwood and Sollershott SurgeriesSG6 4UB×The Baldock SurgerySG7 6BP×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade60.0likely range 46.9 to 71.6104 survey answers73.6likely range 65.8 to 79.7109 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good58.3%likely range 39.7% to 74.8%, 104 answers73.4%likely range 62.5% to 82.0%, 109 answers
Access (mean of the two below)63.8%likely range 59.3% to 68.0%73.8%likely range 69.4% to 77.6%Clearly higher
Appointments within two weeks of booking63.2%likely range 57.0% to 69.0%, 3,739 appointments78.1%likely range 72.4% to 82.9%, 3,641 appointmentsClearly higher
Calls answered by the practice64.4%likely range 57.8% to 70.5%, 4,526 calls69.4%likely range 62.8% to 75.3%, 4,366 calls
More survey questions (not part of the grade)
Getting through on the phone38.6%likely range 22.4% to 57.7%, 100 answers44.5%likely range 33.2% to 56.3%, 97 answers
Reception and admin team67.5%likely range 48.3% to 82.2%, 102 answers70.7%likely range 59.4% to 80.0%, 104 answers
Having a preferred professional19.2%likely range 8.6% to 37.6%, 104 answers32.1%likely range 22.6% to 43.2%, 109 answers
Seeing your preferred professionalNot shown: fewer than 30 answers25.3%likely range 12.4% to 45.0%, 37 answers
Knowing the next step72.7%likely range 53.3% to 86.2%, 99 answers85.1%likely range 75.1% to 91.5%, 104 answers
Contacting the practice53.5%likely range 35.2% to 70.8%, 103 answers63.1%likely range 51.8% to 73.1%, 108 answers
Wait for an appointment56.5%likely range 36.4% to 74.6%, 87 answers70.2%likely range 58.7% to 79.6%, 101 answers
Being listened to76.5%likely range 57.2% to 88.8%, 99 answers91.7%likely range 83.0% to 96.2%, 103 answers
Care and concern65.8%likely range 46.4% to 81.1%, 99 answers89.4%likely range 80.3% to 94.6%, 105 answers
Confidence and trust79.0%likely range 59.9% to 90.5%, 99 answers96.0%likely range 88.6% to 98.6%, 103 answers
Involvement in decisions77.6%likely range 57.3% to 89.9%, 90 answers93.7%likely range 85.2% to 97.4%, 97 answers
Needs met84.6%likely range 66.3% to 93.9%, 100 answers92.5%likely range 84.1% to 96.6%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.8%likely range 84.1% to 93.6%, 157 patients92.6%likely range 85.6% to 96.4%, 95 patients
Children at 18 months92.5%likely range 86.7% to 95.9%, 133 patients92.6%likely range 85.6% to 96.4%, 95 patients
Children at 5 years92.1%likely range 86.9% to 95.3%, 164 patients88.0%likely range 79.2% to 93.3%, 83 patients
Women aged 25 to 4975.0%likely range 73.3% to 76.5%, 2,776 patients76.9%likely range 75.0% to 78.7%, 1,967 patients
Women aged 50 to 6477.4%likely range 75.4% to 79.3%, 1,783 patients82.5%likely range 80.3% to 84.5%, 1,269 patients
Facts (NHS England, not part of the grade)
Registered patients18,301August 202612,652August 2026
Primary care networkIcknield PCNIcknield PCN
Phone01462 70504001462 892458
Friends and Family Test (its own feedback)100.0% good or very good5 answers, June 202687.8% good or very good41 answers, June 2026
Appointments (one month)7,668 in August 2026Same day 20.2%; face to face 51.6%6,259 in August 2026Same day 34.2%; face to face 71.4%
Antibiotic items per STAR-PU (one year)0.87England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.5 qualified permanent6.6 including trainees and locums3,303 patients per permanent GP5.7 qualified permanent8.5 including trainees and locums2,205 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences