Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Armada Family Practice and Hillview Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Armada Family PracticeBS14 0SU× | Hillview Family PracticeBS13 0JP× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.1likely range 56.3 to 72.9113 survey answers | 73.5likely range 68.2 to 78.191 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 61.0%likely range 48.6% to 72.2%, 113 answers | 71.8%likely range 64.5% to 78.1%, 91 answers |
| Access (mean of the two below) | 74.4%likely range 71.6% to 76.8% | 77.3%likely range 72.3% to 81.3% |
| Appointments within two weeks of booking | 94.8%likely range 91.7% to 96.8%, 4,646 appointmentsClearly higher | 83.5%likely range 76.2% to 88.9%, 1,988 appointments |
| Calls answered by the practice | 53.8%likely range 49.3% to 58.3%, 9,763 calls | 71.1%likely range 64.3% to 77.0%, 4,052 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 26.5%likely range 17.0% to 38.8%, 109 answers | 46.8%likely range 39.2% to 54.5%, 87 answers |
| Reception and admin team | 79.6%likely range 67.9% to 87.8%, 111 answers | 75.7%likely range 68.6% to 81.6%, 90 answers |
| Having a preferred professional | 18.4%likely range 10.7% to 29.8%, 113 answers | 48.1%likely range 40.6% to 55.7%, 90 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 22.4%likely range 14.1% to 33.6%, 39 answers |
| Knowing the next step | 88.5%likely range 77.6% to 94.4%, 103 answers | 77.0%likely range 69.7% to 83.0%, 84 answers |
| Contacting the practice | 63.7%likely range 51.0% to 74.7%, 109 answers | 68.2%likely range 60.7% to 74.9%, 89 answers |
| Wait for an appointment | 58.0%likely range 44.6% to 70.3%, 96 answers | 63.2%likely range 54.9% to 70.7%, 77 answers |
| Being listened to | 79.1%likely range 67.0% to 87.5%, 106 answers | 85.3%likely range 79.1% to 89.9%, 90 answers |
| Care and concern | 83.7%likely range 72.2% to 91.0%, 107 answers | 82.5%likely range 75.9% to 87.5%, 90 answers |
| Confidence and trust | 93.8%likely range 84.6% to 97.6%, 108 answers | 83.1%likely range 76.5% to 88.1%, 89 answers |
| Involvement in decisions | 92.0%likely range 82.1% to 96.7%, 104 answers | 86.8%likely range 80.6% to 91.3%, 85 answers |
| Needs met | 89.2%likely range 78.9% to 94.9%, 108 answers | 81.9%likely range 75.3% to 87.1%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.7%likely range 87.3% to 95.9%, 150 patients | 81.4%likely range 71.9% to 88.2%, 86 patients |
| Children at 18 months | 91.0%likely range 84.9% to 94.8%, 133 patients | 83.8%likely range 75.6% to 89.6%, 105 patients |
| Children at 5 years | 86.7%likely range 80.6% to 91.0%, 165 patients | 85.2%likely range 77.3% to 90.7%, 108 patients |
| Women aged 25 to 49 | 67.2%likely range 65.4% to 69.0%, 2,612 patients | 68.2%likely range 65.7% to 70.6%, 1,411 patients |
| Women aged 50 to 64 | 73.6%likely range 71.1% to 76.0%, 1,270 patients | 69.7%likely range 65.7% to 73.5%, 522 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,143August 2026 | 7,395August 2026 |
| Primary care network | Swift PCN | Swift PCN |
| Phone | 01275 832285 | 0117 3015240 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.8% good or very good115 answers, June 2026 |
| Appointments (one month) | 7,698 in August 2026Same day 39.8%; face to face 57.0% | 2,502 in August 2026Same day 49.8%; face to face 64.4% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.5 qualified permanent8.5 including trainees and locums1,907 patients per permanent GP | 3.5 qualified permanent3.5 including trainees and locums2,125 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.