Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Taunton Vale Healthcare and Creech cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Taunton Vale HealthcareTA1 2LB× | CreechTA3 5FA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.3likely range 77.1 to 91.7127 survey answers | 84.5likely range 80.9 to 87.2101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 85.3%likely range 72.3% to 92.7%, 127 answers | 88.6%likely range 84.1% to 92.0%, 101 answers |
| Access (mean of the two below) | 88.6%likely range 83.4% to 92.5%Clearly higher | 74.8%likely range 68.9% to 79.1% |
| Appointments within two weeks of booking | 98.1%likely range 95.4% to 99.3%, 3,443 appointmentsClearly higher | 86.1%likely range 76.3% to 92.3%, 1,095 appointments |
| Calls answered by the practice | 79.0%likely range 68.8% to 86.6%, 1,650 calls | 63.4%likely range 57.0% to 69.3%, 4,904 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.8%likely range 50.3% to 78.5%, 111 answers | 79.9%likely range 74.5% to 84.5%, 99 answers |
| Reception and admin team | 93.4%likely range 81.9% to 97.8%, 119 answers | 95.3%likely range 91.9% to 97.3%, 101 answers |
| Having a preferred professional | 17.9%likely range 9.5% to 31.3%, 128 answers | 36.1%likely range 30.4% to 42.3%, 98 answers |
| Seeing your preferred professional | 41.5%likely range 18.0% to 69.7%, 30 answers | 28.4%likely range 19.4% to 39.4%, 32 answers |
| Knowing the next step | 86.3%likely range 73.0% to 93.6%, 119 answers | 87.7%likely range 82.9% to 91.3%, 95 answers |
| Contacting the practice | 76.8%likely range 62.8% to 86.7%, 126 answers | 85.3%likely range 80.4% to 89.2%, 101 answers |
| Wait for an appointment | 81.1%likely range 66.7% to 90.2%, 113 answers | 83.0%likely range 77.5% to 87.4%, 90 answers |
| Being listened to | 88.3%likely range 75.7% to 94.8%, 123 answers | 94.8%likely range 91.2% to 96.9%, 99 answers |
| Care and concern | 86.8%likely range 74.0% to 93.9%, 123 answers | 95.2%likely range 91.8% to 97.3%, 97 answers |
| Confidence and trust | 94.5%likely range 83.7% to 98.3%, 122 answers | 98.6%likely range 96.2% to 99.5%, 94 answers |
| Involvement in decisions | 90.7%likely range 78.1% to 96.4%, 114 answers | 97.7%likely range 94.8% to 99.0%, 90 answers |
| Needs met | 85.7%likely range 72.6% to 93.1%, 123 answers | 93.7%likely range 90.0% to 96.1%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.4%likely range 88.4% to 97.4%, 108 patients | 92.3%likely range 81.8% to 97.0%, 52 patients |
| Children at 18 months | 90.2%likely range 83.3% to 94.4%, 112 patients | 88.6%likely range 76.0% to 95.0%, 44 patients |
| Children at 5 years | 87.4%likely range 80.8% to 92.0%, 135 patients | 86.9%likely range 76.2% to 93.2%, 61 patients |
| Women aged 25 to 49 | 67.3%likely range 65.4% to 69.2%, 2,339 patients | 73.0%likely range 69.8% to 75.9%, 818 patients |
| Women aged 50 to 64 | 72.7%likely range 70.0% to 75.3%, 1,085 patients | 80.8%likely range 77.0% to 84.1%, 473 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,184August 2026 | 5,421August 2026 |
| Primary care network | Tone Valley PCN | Tone Valley PCN |
| Phone | 01823 259444 | 01823 442357 |
| Friends and Family Test (its own feedback) | 90.8% good or very good207 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 8,044 in August 2026Same day 50.5%; face to face 40.6% | 2,201 in August 2026Same day 53.6%; face to face 58.7% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.3 qualified permanent11.7 including trainees and locums1,800 patients per permanent GP | 2.5 qualified permanent3.6 including trainees and locums2,158 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.