Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Tardis Surgery and Well Street Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Tardis SurgeryST10 1BH× | Well Street Medical CentreST10 1EY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.7likely range 74.3 to 84.0102 survey answers | 84.8likely range 77.5 to 89.6111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.1%likely range 71.7% to 84.9%, 102 answers | 84.0%likely range 73.7% to 90.8%, 111 answers |
| Access (mean of the two below) | 81.1%likely range 75.3% to 85.3% | 86.4%likely range 83.1% to 88.8% |
| Appointments within two weeks of booking | 89.5%likely range 80.9% to 94.5%, 1,221 appointments | 97.1%likely range 92.7% to 98.9%, 2,075 appointments |
| Calls answered by the practice | 72.6%likely range 64.7% to 79.3%, 2,910 calls | 75.6%likely range 70.7% to 80.0%, 6,878 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.1%likely range 57.7% to 73.6%, 94 answers | 82.0%likely range 71.4% to 89.3%, 110 answers |
| Reception and admin team | 93.1%likely range 87.6% to 96.2%, 98 answers | 96.4%likely range 89.1% to 98.9%, 112 answers |
| Having a preferred professional | 35.7%likely range 28.4% to 43.7%, 103 answers | 29.8%likely range 20.3% to 41.3%, 111 answers |
| Seeing your preferred professional | 36.0%likely range 23.8% to 50.2%, 35 answers | 29.5%likely range 14.3% to 51.2%, 34 answers |
| Knowing the next step | 93.7%likely range 88.4% to 96.6%, 100 answers | 85.8%likely range 75.8% to 92.1%, 111 answers |
| Contacting the practice | 79.3%likely range 72.0% to 85.1%, 102 answers | 80.8%likely range 70.0% to 88.4%, 109 answers |
| Wait for an appointment | 86.1%likely range 79.3% to 91.0%, 95 answers | 84.9%likely range 74.4% to 91.5%, 106 answers |
| Being listened to | 87.5%likely range 81.1% to 92.0%, 101 answers | 86.6%likely range 76.6% to 92.8%, 109 answers |
| Care and concern | 87.2%likely range 80.7% to 91.8%, 99 answers | 87.5%likely range 77.7% to 93.3%, 110 answers |
| Confidence and trust | 88.6%likely range 82.3% to 92.9%, 99 answers | 95.6%likely range 87.8% to 98.5%, 108 answers |
| Involvement in decisions | 90.3%likely range 84.0% to 94.3%, 92 answers | 96.1%likely range 88.5% to 98.8%, 107 answers |
| Needs met | 92.7%likely range 87.1% to 95.9%, 99 answers | 96.7%likely range 89.4% to 99.0%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 90.4% to 100.0%, 36 patients | 97.5%likely range 91.3% to 99.3%, 80 patients |
| Children at 18 months | 96.6%likely range 82.8% to 99.4%, 29 patients | 94.7%likely range 87.1% to 97.9%, 75 patients |
| Children at 5 years | 100.0%likely range 90.6% to 100.0%, 37 patients | 96.4%likely range 89.9% to 98.8%, 83 patients |
| Women aged 25 to 49 | 76.0%likely range 72.6% to 79.1%, 659 patients | 76.8%likely range 74.3% to 79.1%, 1,151 patients |
| Women aged 50 to 64 | 82.0%likely range 78.5% to 85.1%, 523 patients | 78.0%likely range 75.0% to 80.7%, 809 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,162August 2026 | 7,941August 2026 |
| Primary care network | Moorlands & Rural PCN | Moorlands & Rural PCN |
| Phone | 01538 753771 | 01538 753114 |
| Friends and Family Test (its own feedback) | 96.7% good or very good61 answers, June 2026 | 95.1% good or very good608 answers, June 2026 |
| Appointments (one month) | 2,610 in August 2026Same day 44.8%; face to face 86.1% | 4,091 in August 2026Same day 42.7%; face to face 87.5% |
| Antibiotic items per STAR-PU (one year) | 0.93England 0.74, April 2025 to March 2026 | 1.09England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.8 qualified permanent1.8 including trainees and locums2,805 patients per permanent GP | 5.4 qualified permanent7.7 including trainees and locums1,464 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.