Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Swanscombe Health Centre and Pilgrims Way Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Swanscombe Health CentreDA2 8BS× | Pilgrims Way SurgeryDA1 1QY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.6likely range 53.9 to 90.1111 survey answers | 65.2likely range 58.5 to 71.3102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 71.4%likely range 39.0% to 90.7%, 111 answers | 61.8%likely range 53.0% to 70.0%, 102 answers |
| Access (mean of the two below) | 88.4%likely range 86.2% to 89.5%Clearly higher | 73.1%likely range 63.9% to 79.6% |
| Appointments within two weeks of booking | 97.9%likely range 95.7% to 99.0%, 5,107 appointmentsClearly higher | 82.6%likely range 73.4% to 89.1%, 1,348 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 23.0%likely range 6.4% to 56.7%, 107 answers | 41.3%likely range 33.0% to 50.2%, 102 answers |
| Reception and admin team | 84.1%likely range 50.0% to 96.5%, 106 answers | 80.9%likely range 73.0% to 86.9%, 101 answers |
| Having a preferred professional | 29.8%likely range 9.8% to 62.3%, 109 answers | 35.2%likely range 27.4% to 44.0%, 103 answers |
| Seeing your preferred professional | 22.2%likely range 2.4% to 76.9%, 31 answers | 26.1%likely range 15.5% to 40.5%, 39 answers |
| Knowing the next step | 74.4%likely range 40.0% to 92.7%, 100 answers | 73.1%likely range 64.2% to 80.4%, 95 answers |
| Contacting the practice | 49.2%likely range 21.7% to 77.2%, 110 answers | 58.4%likely range 49.4% to 66.8%, 101 answers |
| Wait for an appointment | 69.5%likely range 35.5% to 90.4%, 98 answers | 51.0%likely range 41.7% to 60.2%, 92 answers |
| Being listened to | 88.9%likely range 55.1% to 98.1%, 107 answers | 75.7%likely range 67.3% to 82.5%, 100 answers |
| Care and concern | 91.2%likely range 57.5% to 98.8%, 106 answers | 76.5%likely range 68.2% to 83.3%, 100 answers |
| Confidence and trust | 94.5%likely range 61.5% to 99.5%, 107 answers | 86.0%likely range 78.6% to 91.2%, 98 answers |
| Involvement in decisions | 92.8%likely range 58.6% to 99.2%, 102 answers | 85.1%likely range 77.2% to 90.6%, 92 answers |
| Needs met | 92.5%likely range 58.8% to 99.1%, 105 answers | 83.9%likely range 76.2% to 89.5%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 84.6% to 89.8%, 622 patients | 86.8%likely range 79.4% to 91.9%, 114 patients |
| Children at 18 months | 80.4%likely range 77.0% to 83.3%, 606 patients | 79.0%likely range 71.0% to 85.3%, 124 patients |
| Children at 5 years | 78.3%likely range 74.6% to 81.5%, 548 patients | 79.4%likely range 71.9% to 85.4%, 136 patients |
| Women aged 25 to 49 | 63.6%likely range 62.5% to 64.6%, 7,970 patients | 69.3%likely range 67.3% to 71.4%, 1,938 patients |
| Women aged 50 to 64 | 66.7%likely range 64.9% to 68.5%, 2,613 patients | 79.2%likely range 75.7% to 82.2%, 590 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 37,457August 2026 | 9,086August 2026 |
| Primary care network | Garden City PCN | Garden City PCN |
| Phone | 01322 427447 | 01322 279881 |
| Friends and Family Test (its own feedback) | 96.2% good or very good1,145 answers, June 2026 | 94.5% good or very good182 answers, June 2026 |
| Appointments (one month) | 9,583 in August 2026Same day 28.9%; face to face 75.6% | 2,798 in August 2026Same day 28.6%; face to face 72.4% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 14.7 qualified permanent19.3 including trainees and locums2,557 patients per permanent GP | 1.2 qualified permanent1.2 including trainees and locums7,507 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.