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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Swanley Medical Practice and River Darent Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureSwanley Medical PracticeBR8 7AH×River Darent Medical GroupDA4 0JU×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.5likely range 54.0 to 82.5112 survey answers64.8likely range 54.4 to 74.0108 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good73.4%likely range 48.5% to 89.0%, 112 answers60.2%likely range 45.6% to 73.2%, 108 answers
Access (mean of the two below)66.9%likely range 64.0% to 69.7%75.4%likely range 69.2% to 80.1%
Appointments within two weeks of booking86.8%likely range 83.4% to 89.6%, 6,970 appointments84.9%likely range 78.7% to 89.6%, 2,527 appointments
Calls answered by the practice47.0%likely range 42.3% to 51.8%, 8,903 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone35.9%likely range 16.2% to 61.8%, 98 answers41.5%likely range 28.1% to 56.4%, 103 answers
Reception and admin team75.8%likely range 50.6% to 90.6%, 109 answers75.7%likely range 60.9% to 86.2%, 101 answers
Having a preferred professional11.7%likely range 3.1% to 35.6%, 112 answers30.2%likely range 18.7% to 44.8%, 107 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step78.6%likely range 52.7% to 92.4%, 103 answers75.0%likely range 60.0% to 85.7%, 99 answers
Contacting the practice61.9%likely range 37.6% to 81.4%, 111 answers55.8%likely range 41.1% to 69.5%, 105 answers
Wait for an appointment77.5%likely range 49.9% to 92.3%, 92 answers39.9%likely range 26.2% to 55.5%, 95 answers
Being listened to82.9%likely range 58.2% to 94.4%, 111 answers84.3%likely range 70.1% to 92.5%, 97 answers
Care and concern84.7%likely range 60.2% to 95.3%, 111 answers85.1%likely range 71.0% to 93.0%, 96 answers
Confidence and trust94.2%likely range 71.4% to 99.1%, 109 answers92.6%likely range 80.2% to 97.5%, 96 answers
Involvement in decisions95.2%likely range 71.9% to 99.4%, 104 answers88.2%likely range 74.3% to 95.1%, 92 answers
Needs met88.0%likely range 63.9% to 96.8%, 110 answers84.9%likely range 71.2% to 92.8%, 101 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.8%likely range 83.1% to 91.3%, 245 patients89.4%likely range 82.0% to 94.0%, 104 patients
Children at 18 months86.5%likely range 82.0% to 89.9%, 288 patients76.2%likely range 68.0% to 82.8%, 126 patients
Children at 5 years86.7%likely range 82.4% to 90.1%, 294 patients83.9%likely range 76.2% to 89.4%, 118 patients
Women aged 25 to 4972.8%likely range 71.4% to 74.2%, 4,074 patients73.3%likely range 71.2% to 75.3%, 1,803 patients
Women aged 50 to 6476.3%likely range 74.4% to 78.1%, 2,055 patients73.8%likely range 71.3% to 76.2%, 1,207 patients
Facts (NHS England, not part of the grade)
Registered patients24,939August 202612,294August 2026
Primary care networkSwanley & Rural PCNSwanley & Rural PCN
Phone01322 66311101322 862110
Friends and Family Test (its own feedback)91.4% good or very good1,188 answers, June 202690.6% good or very good96 answers, June 2026
Appointments (one month)10,894 in August 2026Same day 21.6%; face to face 77.1%8,680 in August 2026Same day 34.7%; face to face 32.7%
Antibiotic items per STAR-PU (one year)0.90England 0.74, April 2025 to March 20260.89England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.2 qualified permanent9.3 including trainees and locums3,043 patients per permanent GP3.7 qualified permanent3.7 including trainees and locums3,320 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences