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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Stratton Medical Centre and Neetside Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureStratton Medical CentreEX23 9BP×Neetside SurgeryEX23 8LA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.9likely range 73.9 to 84.5130 survey answers83.7likely range 79.2 to 87.1115 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.5%likely range 71.0% to 85.9%, 130 answers82.3%likely range 76.8% to 86.8%, 115 answers
Access (mean of the two below)80.8%likely range 76.5% to 84.1%86.7%likely range 79.1% to 91.2%
Appointments within two weeks of booking87.6%likely range 81.3% to 91.9%, 2,268 appointments89.5%likely range 83.9% to 93.3%, 2,542 appointments
Calls answered by the practice73.8%likely range 68.1% to 78.9%, 5,288 calls83.8%likely range 69.8% to 92.0%, 868 calls
More survey questions (not part of the grade)
Getting through on the phone63.1%likely range 53.7% to 71.6%, 126 answers61.8%likely range 55.0% to 68.2%, 105 answers
Reception and admin team92.8%likely range 86.3% to 96.3%, 127 answers86.9%likely range 81.7% to 90.8%, 110 answers
Having a preferred professional28.8%likely range 21.2% to 37.9%, 129 answers34.4%likely range 28.5% to 40.8%, 115 answers
Seeing your preferred professional28.1%likely range 15.8% to 44.9%, 41 answers60.4%likely range 48.1% to 71.5%, 34 answers
Knowing the next step92.9%likely range 86.4% to 96.4%, 126 answers88.6%likely range 83.6% to 92.2%, 109 answers
Contacting the practice80.7%likely range 72.4% to 86.9%, 131 answers71.6%likely range 65.2% to 77.2%, 111 answers
Wait for an appointment79.9%likely range 71.0% to 86.6%, 117 answers78.7%likely range 72.4% to 83.8%, 100 answers
Being listened to88.6%likely range 81.4% to 93.3%, 131 answers83.9%likely range 78.3% to 88.3%, 107 answers
Care and concern91.3%likely range 84.6% to 95.2%, 130 answers86.6%likely range 81.3% to 90.6%, 107 answers
Confidence and trust92.8%likely range 86.5% to 96.3%, 131 answers95.2%likely range 91.4% to 97.4%, 107 answers
Involvement in decisions93.0%likely range 86.6% to 96.5%, 126 answers91.4%likely range 86.7% to 94.5%, 103 answers
Needs met92.2%likely range 85.7% to 95.9%, 130 answers91.7%likely range 87.2% to 94.8%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.5%likely range 83.7% to 96.8%, 67 patients90.2%likely range 77.5% to 96.1%, 41 patients
Children at 18 months92.5%likely range 83.7% to 96.8%, 67 patients91.1%likely range 79.3% to 96.5%, 45 patients
Children at 5 years95.3%likely range 88.6% to 98.2%, 86 patients86.0%likely range 72.7% to 93.4%, 43 patients
Women aged 25 to 4972.5%likely range 70.1% to 74.9%, 1,322 patients72.9%likely range 69.9% to 75.8%, 883 patients
Women aged 50 to 6475.6%likely range 72.9% to 78.1%, 1,050 patients76.1%likely range 72.7% to 79.2%, 669 patients
Facts (NHS England, not part of the grade)
Registered patients10,709August 20266,711August 2026
Primary care networkCoast and Country PCNCoast and Country PCN
Phone01288 35213301288 270580
Friends and Family Test (its own feedback)2 answers in June 2026; shares not published below 5No results for June 2026
Appointments (one month)7,411 in August 2026Same day 33.6%; face to face 60.7%5,359 in August 2026Same day 50.8%; face to face 34.8%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.98England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.8 qualified permanent7.5 including trainees and locums2,240 patients per permanent GP2.5 qualified permanent2.5 including trainees and locums2,649 patients per permanent GP
CQC rating (a separate source)–Outstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences