Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Station Road Surgery and Addington Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Station Road SurgeryBR4 0PU× | Addington Road SurgeryBR4 9BG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.0likely range 61.9 to 76.6114 survey answers | 69.8likely range 64.1 to 74.7116 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 71.3%likely range 60.0% to 80.5%, 114 answers | 69.0%likely range 61.2% to 75.8%, 116 answers |
| Access (mean of the two below) | 66.7%likely range 61.4% to 71.4% | 71.5%likely range 66.6% to 75.6% |
| Appointments within two weeks of booking | 67.3%likely range 59.0% to 74.7%, 2,044 appointments | 92.8%likely range 87.0% to 96.1%, 1,961 appointmentsClearly higher |
| Calls answered by the practice | 66.0%likely range 59.5% to 71.9%, 4,588 callsClearly higher | 50.0%likely range 42.3% to 57.7%, 3,326 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.7%likely range 33.4% to 56.5%, 107 answers | 27.6%likely range 20.8% to 35.5%, 108 answers |
| Reception and admin team | 73.2%likely range 61.7% to 82.2%, 110 answers | 83.7%likely range 76.9% to 88.8%, 113 answers |
| Having a preferred professional | 29.5%likely range 20.1% to 41.0%, 112 answers | 36.0%likely range 28.8% to 44.0%, 116 answers |
| Seeing your preferred professional | 18.8%likely range 7.9% to 38.5%, 39 answers | 30.9%likely range 20.4% to 43.9%, 45 answers |
| Knowing the next step | 76.7%likely range 65.6% to 85.1%, 111 answers | 83.5%likely range 76.6% to 88.7%, 111 answers |
| Contacting the practice | 61.1%likely range 49.5% to 71.6%, 114 answers | 71.6%likely range 63.8% to 78.2%, 114 answers |
| Wait for an appointment | 66.1%likely range 53.5% to 76.7%, 97 answers | 81.2%likely range 73.7% to 86.9%, 104 answers |
| Being listened to | 87.7%likely range 78.0% to 93.5%, 111 answers | 84.4%likely range 77.6% to 89.4%, 112 answers |
| Care and concern | 88.1%likely range 78.4% to 93.8%, 111 answers | 85.9%likely range 79.3% to 90.7%, 111 answers |
| Confidence and trust | 92.3%likely range 83.6% to 96.6%, 111 answers | 92.9%likely range 87.6% to 96.1%, 113 answers |
| Involvement in decisions | 90.9%likely range 81.3% to 95.9%, 101 answers | 93.7%likely range 88.4% to 96.7%, 109 answers |
| Needs met | 89.1%likely range 79.7% to 94.4%, 112 answers | 94.4%likely range 89.4% to 97.1%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.4%likely range 72.8% to 92.8%, 48 patients | 91.2%likely range 81.1% to 96.2%, 57 patients |
| Children at 18 months | 86.8%likely range 75.2% to 93.5%, 53 patients | 72.5%likely range 59.1% to 82.9%, 51 patients |
| Children at 5 years | 82.0%likely range 70.5% to 89.6%, 61 patients | 83.6%likely range 73.4% to 90.3%, 73 patients |
| Women aged 25 to 49 | 74.6%likely range 72.2% to 76.9%, 1,321 patients | 72.4%likely range 69.8% to 74.8%, 1,241 patients |
| Women aged 50 to 64 | 81.4%likely range 79.1% to 83.5%, 1,205 patients | 82.6%likely range 80.0% to 85.0%, 893 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,514August 2026 | 8,757August 2026 |
| Primary care network | Hayes Wick PCN | Hayes Wick PCN |
| Phone | 020 87778245 | 020 84625771 |
| Friends and Family Test (its own feedback) | 91.9% good or very good222 answers, June 2026 | 82.8% good or very good325 answers, June 2026 |
| Appointments (one month) | 6,649 in August 2026Same day 57.4%; face to face 47.7% | 3,578 in August 2026Same day 48.9%; face to face 48.6% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.7 qualified permanent6.8 including trainees and locums1,834 patients per permanent GP | 3.0 qualified permanent3.0 including trainees and locums2,958 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.