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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Stainland Road Medical Centre and Bankfield Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureStainland Road Medical CentreHX4 8BD×Bankfield SurgeryHX5 9BA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.1likely range 67.4 to 86.298 survey answers74.9likely range 67.3 to 80.9125 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good71.9%likely range 56.6% to 83.4%, 98 answers74.5%likely range 63.8% to 82.9%, 125 answers
Access (mean of the two below)92.5%likely range 89.2% to 94.4%Clearly higher75.8%likely range 71.6% to 79.5%
Appointments within two weeks of booking97.0%likely range 92.1% to 98.9%, 1,784 appointmentsClearly higher86.7%likely range 82.4% to 90.1%, 4,494 appointments
Calls answered by the practice87.8%likely range 83.4% to 91.2%, 5,645 callsClearly higher64.8%likely range 57.7% to 71.3%, 3,872 calls
More survey questions (not part of the grade)
Getting through on the phone61.4%likely range 45.6% to 75.1%, 93 answers33.6%likely range 23.8% to 45.1%, 117 answers
Reception and admin team84.4%likely range 69.8% to 92.7%, 93 answers78.0%likely range 67.3% to 85.9%, 121 answers
Having a preferred professional29.2%likely range 17.5% to 44.6%, 98 answers19.0%likely range 11.8% to 29.2%, 126 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step90.0%likely range 76.5% to 96.1%, 93 answers75.0%likely range 64.0% to 83.5%, 119 answers
Contacting the practice67.3%likely range 51.5% to 79.9%, 94 answers63.6%likely range 52.3% to 73.6%, 122 answers
Wait for an appointment70.6%likely range 53.4% to 83.5%, 79 answers56.4%likely range 44.6% to 67.5%, 111 answers
Being listened to88.1%likely range 73.9% to 95.1%, 90 answers85.7%likely range 76.0% to 92.0%, 120 answers
Care and concern88.1%likely range 74.0% to 95.1%, 91 answers83.2%likely range 73.2% to 90.0%, 121 answers
Confidence and trust92.6%likely range 79.5% to 97.6%, 89 answers90.4%likely range 81.7% to 95.2%, 122 answers
Involvement in decisions91.8%likely range 78.2% to 97.2%, 87 answers93.3%likely range 85.2% to 97.1%, 120 answers
Needs met91.3%likely range 78.2% to 96.8%, 93 answers90.2%likely range 81.4% to 95.1%, 122 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.8%likely range 80.0% to 94.0%, 80 patients89.9%likely range 83.5% to 94.0%, 129 patients
Children at 18 months89.0%likely range 81.7% to 93.6%, 109 patients79.6%likely range 71.1% to 86.1%, 108 patients
Children at 5 years90.1%likely range 83.1% to 94.4%, 111 patients90.5%likely range 83.8% to 94.6%, 116 patients
Women aged 25 to 4979.5%likely range 77.5% to 81.3%, 1,767 patients74.2%likely range 72.2% to 76.2%, 1,819 patients
Women aged 50 to 6485.5%likely range 83.4% to 87.4%, 1,183 patients80.7%likely range 78.2% to 82.9%, 1,070 patients
Facts (NHS England, not part of the grade)
Registered patients11,517August 202611,355August 2026
Primary care networkCalder & Ryburn PCNCalder & Ryburn PCN
Phone01422 37410901422 374662
Friends and Family Test (its own feedback)95.8% good or very good48 answers, June 202690.1% good or very good284 answers, June 2026
Appointments (one month)5,943 in August 2026Same day 29.4%; face to face 71.4%7,390 in August 2026Same day 48.8%; face to face 45.0%
Antibiotic items per STAR-PU (one year)0.75England 0.74, April 2025 to March 20260.99England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.2 qualified permanent12.4 including trainees and locums2,760 patients per permanent GP4.5 qualified permanent7.0 including trainees and locums2,542 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences