Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St Paul's Medical Practice and Warley Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | St Paul's Medical PracticeB66 1HB× | Warley Road SurgeryB68 9SZ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.9likely range 57.1 to 80.071 survey answers | 80.3likely range 73.5 to 85.775 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 67.1%likely range 48.9% to 81.4%, 71 answers | 75.8%likely range 66.2% to 83.4%, 75 answers |
| Access (mean of the two below) | 76.3%likely range 71.6% to 80.3% | 90.7%likely range 86.2% to 93.6%Clearly higher |
| Appointments within two weeks of booking | 99.1%likely range 94.1% to 99.9%, 1,275 appointments | 93.3%likely range 88.5% to 96.1%, 2,661 appointments |
| Calls answered by the practice | 53.4%likely range 45.3% to 61.3%, 3,043 calls | 88.1%likely range 80.4% to 93.0%, 2,135 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.1%likely range 25.0% to 59.3%, 69 answers | 63.7%likely range 53.3% to 72.9%, 72 answers |
| Reception and admin team | 61.1%likely range 42.7% to 76.7%, 69 answers | 82.2%likely range 73.0% to 88.7%, 73 answers |
| Having a preferred professional | 49.6%likely range 32.1% to 67.1%, 68 answers | 47.0%likely range 37.2% to 57.1%, 75 answers |
| Seeing your preferred professional | 42.4%likely range 21.1% to 66.9%, 36 answers | 23.7%likely range 12.8% to 39.6%, 31 answers |
| Knowing the next step | 57.9%likely range 38.5% to 75.1%, 60 answers | 72.7%likely range 62.7% to 80.8%, 73 answers |
| Contacting the practice | 51.7%likely range 34.1% to 68.9%, 69 answers | 73.5%likely range 63.7% to 81.5%, 74 answers |
| Wait for an appointment | 58.9%likely range 39.9% to 75.6%, 63 answers | 46.0%likely range 35.5% to 56.9%, 65 answers |
| Being listened to | 78.9%likely range 60.9% to 89.9%, 70 answers | 78.8%likely range 69.3% to 85.9%, 74 answers |
| Care and concern | 78.9%likely range 60.9% to 89.9%, 70 answers | 81.9%likely range 72.7% to 88.5%, 73 answers |
| Confidence and trust | 86.5%likely range 69.5% to 94.7%, 70 answers | 86.0%likely range 77.0% to 91.8%, 69 answers |
| Involvement in decisions | 88.5%likely range 71.5% to 95.9%, 67 answers | 82.5%likely range 72.8% to 89.2%, 66 answers |
| Needs met | 85.4%likely range 67.8% to 94.2%, 67 answers | 87.5%likely range 78.9% to 92.9%, 70 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.0%likely range 73.9% to 91.9%, 60 patients | 83.9%likely range 72.8% to 91.0%, 62 patients |
| Children at 18 months | 90.2%likely range 80.2% to 95.4%, 61 patients | 70.3%likely range 58.2% to 80.1%, 64 patients |
| Children at 5 years | 90.4%likely range 79.4% to 95.8%, 52 patients | 44.7%likely range 31.4% to 58.8%, 47 patients |
| Women aged 25 to 49 | 62.9%likely range 59.9% to 65.9%, 974 patients | 67.6%likely range 64.3% to 70.8%, 803 patients |
| Women aged 50 to 64 | 76.2%likely range 71.8% to 80.0%, 407 patients | 79.9%likely range 75.0% to 84.0%, 308 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,190August 2026 | 4,344August 2026 |
| Primary care network | Oldbury & Smethwick PCN | Oldbury & Smethwick PCN |
| Phone | 0121 5580431 | 0121 5445681 |
| Friends and Family Test (its own feedback) | 91.1% good or very good101 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 1,783 in August 2026Same day 49.1%; face to face 60.2% | 2,727 in August 2026Same day 50.9%; face to face 19.5% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent2.4 including trainees and locums | 1.8 qualified permanent2.0 including trainees and locums2,361 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.