Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St Marks PMS and Conway PMS cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | St Marks PMSSE18 3EP× | Conway PMSSE18 1AH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.8likely range 74.2 to 85.4105 survey answers | 78.5likely range 73.9 to 82.3101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 84.1%likely range 74.8% to 90.4%, 105 answers | 74.3%likely range 68.2% to 79.6%, 101 answers |
| Access (mean of the two below) | 73.0%likely range 68.2% to 77.4% | 88.2%likely range 82.5% to 89.8%Clearly higher |
| Appointments within two weeks of booking | 87.5%likely range 82.1% to 91.5%, 2,924 appointments | 97.7%likely range 92.0% to 99.3%, 1,366 appointmentsClearly higher |
| Calls answered by the practice | 58.4%likely range 50.3% to 66.1%, 3,047 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.6%likely range 42.6% to 64.3%, 98 answers | 60.6%likely range 53.8% to 67.0%, 94 answers |
| Reception and admin team | 90.6%likely range 82.3% to 95.2%, 102 answers | 91.1%likely range 86.5% to 94.2%, 97 answers |
| Having a preferred professional | 44.8%likely range 34.5% to 55.5%, 104 answers | 31.0%likely range 25.3% to 37.3%, 101 answers |
| Seeing your preferred professional | 37.3%likely range 23.3% to 53.7%, 46 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.0%likely range 77.7% to 92.8%, 98 answers | 81.3%likely range 75.5% to 86.1%, 93 answers |
| Contacting the practice | 79.9%likely range 69.9% to 87.1%, 103 answers | 73.6%likely range 67.4% to 79.0%, 98 answers |
| Wait for an appointment | 65.0%likely range 53.3% to 75.2%, 88 answers | 62.5%likely range 55.3% to 69.1%, 84 answers |
| Being listened to | 86.8%likely range 77.6% to 92.5%, 101 answers | 83.9%likely range 78.2% to 88.3%, 92 answers |
| Care and concern | 87.2%likely range 78.1% to 92.8%, 102 answers | 83.9%likely range 78.2% to 88.3%, 92 answers |
| Confidence and trust | 94.0%likely range 86.5% to 97.5%, 101 answers | 93.8%likely range 89.7% to 96.4%, 92 answers |
| Involvement in decisions | 95.2%likely range 87.9% to 98.2%, 98 answers | 89.9%likely range 84.8% to 93.4%, 87 answers |
| Needs met | 94.4%likely range 86.9% to 97.7%, 98 answers | 90.6%likely range 85.9% to 93.9%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.4%likely range 78.5% to 90.3%, 137 patients | 97.9%likely range 88.9% to 99.6%, 47 patients |
| Children at 18 months | 69.4%likely range 60.2% to 77.3%, 108 patients | 96.1%likely range 86.8% to 98.9%, 51 patients |
| Children at 5 years | 56.6%likely range 47.4% to 65.4%, 113 patients | 79.5%likely range 65.5% to 88.8%, 44 patients |
| Women aged 25 to 49 | 65.3%likely range 63.2% to 67.3%, 2,119 patients | 59.0%likely range 55.9% to 62.0%, 1,024 patients |
| Women aged 50 to 64 | 71.8%likely range 68.7% to 74.6%, 885 patients | 72.1%likely range 67.0% to 76.7%, 326 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,469August 2026 | 4,920August 2026 |
| Primary care network | Riverview Health PCN | Riverview Health PCN |
| Phone | 020 88546262 | 020 88542042 |
| Friends and Family Test (its own feedback) | 94.6% good or very good74 answers, June 2026 | 82.6% good or very good23 answers, June 2026 |
| Appointments (one month) | 3,540 in August 2026Same day 38.2%; face to face 89.6% | 1,922 in August 2026Same day 64.5%; face to face 69.0% |
| Antibiotic items per STAR-PU (one year) | 0.62England 0.74, April 2025 to March 2026 | 0.53England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent7.6 including trainees and locums2,501 patients per permanent GP | 0.8 qualified permanent2.7 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.