Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St. Margarets Practice and The Isleworth Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | St. Margarets PracticeTW1 1NE× | The Isleworth PracticeTW7 7DJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.3likely range 63.7 to 92.875 survey answers | 86.1likely range 80.9 to 89.7127 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 80.6%likely range 52.5% to 94.0%, 75 answers | 86.5%likely range 79.4% to 91.5%, 127 answers |
| Access (mean of the two below) | 89.6%likely range 86.9% to 91.9% | 84.9%likely range 79.9% to 88.5% |
| Appointments within two weeks of booking | 99.9%likely range 98.6% to 100.0%, 5,019 appointmentsClearly higher | 92.8%likely range 86.4% to 96.4%, 1,657 appointments |
| Calls answered by the practice | 79.3%likely range 74.0% to 83.8%, 5,424 calls | 76.9%likely range 69.2% to 83.1%, 2,939 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.7%likely range 47.1% to 92.4%, 68 answers | 57.4%likely range 48.1% to 66.1%, 117 answers |
| Reception and admin team | 97.1%likely range 71.0% to 99.8%, 72 answers | 87.6%likely range 80.4% to 92.3%, 123 answers |
| Having a preferred professional | 30.7%likely range 12.2% to 58.4%, 75 answers | 29.2%likely range 21.8% to 37.8%, 126 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 31.4%likely range 18.5% to 47.9%, 38 answers |
| Knowing the next step | 87.6%likely range 59.3% to 97.1%, 72 answers | 86.0%likely range 78.2% to 91.3%, 112 answers |
| Contacting the practice | 77.9%likely range 49.4% to 92.8%, 73 answers | 82.2%likely range 74.3% to 88.1%, 120 answers |
| Wait for an appointment | 69.2%likely range 39.9% to 88.3%, 67 answers | 67.0%likely range 57.6% to 75.3%, 110 answers |
| Being listened to | 85.3%likely range 56.8% to 96.2%, 72 answers | 90.7%likely range 84.0% to 94.8%, 120 answers |
| Care and concern | 86.0%likely range 57.6% to 96.5%, 72 answers | 89.8%likely range 82.8% to 94.1%, 118 answers |
| Confidence and trust | 88.4%likely range 60.3% to 97.5%, 72 answers | 93.1%likely range 86.9% to 96.5%, 117 answers |
| Involvement in decisions | 84.7%likely range 54.5% to 96.3%, 65 answers | 94.0%likely range 88.0% to 97.1%, 115 answers |
| Needs met | 89.4%likely range 61.2% to 97.8%, 71 answers | 93.9%likely range 87.9% to 97.0%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 80.4% to 92.3%, 120 patients | 85.4%likely range 76.1% to 91.4%, 82 patients |
| Children at 18 months | 78.2%likely range 69.9% to 84.6%, 119 patients | 81.7%likely range 72.0% to 88.6%, 82 patients |
| Children at 5 years | 71.8%likely range 62.8% to 79.4%, 110 patients | 78.7%likely range 69.4% to 85.8%, 94 patients |
| Women aged 25 to 49 | 65.8%likely range 63.8% to 67.7%, 2,250 patients | 66.0%likely range 63.8% to 68.0%, 1,930 patients |
| Women aged 50 to 64 | 80.0%likely range 77.6% to 82.1%, 1,219 patients | 78.8%likely range 75.8% to 81.6%, 780 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,903August 2026 | 9,218August 2026 |
| Primary care network | Brentworth PCN | Brentworth PCN |
| Phone | 020 88921986 | 020 86303604 |
| Friends and Family Test (its own feedback) | 93.1% good or very good462 answers, June 2026 | 88.6% good or very good634 answers, June 2026 |
| Appointments (one month) | 8,481 in August 2026Same day 54.7%; face to face 45.5% | 5,092 in August 2026Same day 42.8%; face to face 59.6% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent7.0 including trainees and locums2,378 patients per permanent GP | 1.2 qualified permanent1.4 including trainees and locums7,856 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.