Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St James Medical Practice Limited and Higham Hill Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | St James Medical Practice LimitedE17 7JT× | Higham Hill Medical CentreE17 5RQ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.3likely range 52.4 to 84.081 survey answers | 85.8likely range 80.9 to 89.399 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 57.3%likely range 33.2% to 78.3%, 81 answers | 87.3%likely range 80.7% to 91.8%, 99 answersClearly higher |
| Access (mean of the two below) | 97.1%likely range 94.8% to 98.3%Clearly higher | 82.3%likely range 76.8% to 86.6% |
| Appointments within two weeks of booking | 94.4%likely range 90.3% to 96.8%, 3,072 appointments | 99.7%likely range 94.6% to 100.0%, 1,147 appointments |
| Calls answered by the practice | 99.6%likely range 97.6% to 99.9%, 4,606 callsClearly higher | 64.9%likely range 55.1% to 73.5%, 2,097 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 33.4%likely range 14.2% to 60.1%, 71 answers | 71.7%likely range 63.6% to 78.6%, 97 answers |
| Reception and admin team | 65.5%likely range 39.5% to 84.6%, 75 answers | 86.6%likely range 79.9% to 91.4%, 97 answers |
| Having a preferred professional | 32.7%likely range 14.7% to 58.0%, 81 answers | 41.5%likely range 33.6% to 49.9%, 99 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 45.1%likely range 32.6% to 58.3%, 40 answers |
| Knowing the next step | 70.8%likely range 44.2% to 88.1%, 74 answers | 85.5%likely range 78.5% to 90.5%, 95 answers |
| Contacting the practice | 52.0%likely range 28.5% to 74.7%, 78 answers | 77.1%likely range 69.3% to 83.3%, 98 answers |
| Wait for an appointment | 58.9%likely range 32.0% to 81.4%, 64 answers | 73.4%likely range 64.9% to 80.5%, 87 answers |
| Being listened to | 79.4%likely range 53.3% to 92.9%, 77 answers | 90.3%likely range 84.2% to 94.2%, 98 answers |
| Care and concern | 79.9%likely range 54.0% to 93.1%, 78 answers | 89.3%likely range 83.1% to 93.5%, 99 answers |
| Confidence and trust | 90.0%likely range 64.8% to 97.8%, 76 answers | 93.1%likely range 87.4% to 96.3%, 95 answers |
| Involvement in decisions | 88.3%likely range 61.3% to 97.3%, 69 answers | 91.5%likely range 85.4% to 95.2%, 91 answers |
| Needs met | 80.3%likely range 53.8% to 93.5%, 75 answers | 91.4%likely range 85.4% to 95.1%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.7%likely range 89.1% to 96.5%, 175 patients | 94.4%likely range 88.4% to 97.4%, 108 patients |
| Children at 18 months | 90.7%likely range 85.2% to 94.3%, 161 patients | 90.8%likely range 82.9% to 95.3%, 87 patients |
| Children at 5 years | 92.1%likely range 87.0% to 95.3%, 165 patients | 90.1%likely range 82.3% to 94.7%, 91 patients |
| Women aged 25 to 49 | 64.5%likely range 62.8% to 66.1%, 3,238 patients | 73.7%likely range 71.6% to 75.8%, 1,733 patients |
| Women aged 50 to 64 | 68.1%likely range 65.2% to 70.8%, 1,068 patients | 82.6%likely range 79.0% to 85.7%, 483 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,630August 2026 | 7,401August 2026 |
| Primary care network | Waltham Forest Walthamstow West PCN | Waltham Forest Walthamstow West PCN |
| Phone | 020 32330870 | 020 85272677 |
| Friends and Family Test (its own feedback) | 80.0% good or very good50 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,477 in August 2026Same day 52.9%; face to face 45.9% | 2,160 in August 2026Same day 62.6%; face to face 49.6% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent3.2 including trainees and locums4,572 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums3,469 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.