Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St Helens Road Practice and Shanti Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | St Helens Road PracticeBL3 3RR× | Shanti Medical CentreBL3 3PH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.1likely range 79.4 to 90.2107 survey answers | 75.0likely range 68.2 to 80.892 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 87.3%likely range 77.9% to 93.1%, 107 answersClearly higher | 68.6%likely range 59.1% to 76.8%, 92 answers |
| Access (mean of the two below) | 83.1%likely range 79.4% to 86.1% | 89.8%likely range 85.2% to 92.6% |
| Appointments within two weeks of booking | 95.2%likely range 90.9% to 97.5%, 2,610 appointments | 97.8%likely range 92.1% to 99.4%, 1,345 appointments |
| Calls answered by the practice | 70.9%likely range 64.9% to 76.3%, 5,076 calls | 81.7%likely range 74.5% to 87.2%, 2,956 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 85.3%likely range 75.2% to 91.8%, 100 answers | 50.2%likely range 40.4% to 60.0%, 86 answers |
| Reception and admin team | 94.8%likely range 87.0% to 98.0%, 103 answers | 81.1%likely range 72.2% to 87.6%, 88 answers |
| Having a preferred professional | 29.7%likely range 20.5% to 40.9%, 105 answers | 37.7%likely range 28.8% to 47.4%, 91 answers |
| Seeing your preferred professional | 27.4%likely range 13.0% to 48.7%, 32 answers | 10.8%likely range 4.1% to 25.5%, 32 answers |
| Knowing the next step | 95.4%likely range 87.9% to 98.3%, 104 answers | 77.0%likely range 67.8% to 84.2%, 89 answers |
| Contacting the practice | 90.3%likely range 81.3% to 95.2%, 103 answers | 66.2%likely range 56.5% to 74.6%, 91 answers |
| Wait for an appointment | 92.4%likely range 83.4% to 96.7%, 95 answers | 67.6%likely range 57.4% to 76.3%, 82 answers |
| Being listened to | 89.1%likely range 79.9% to 94.3%, 105 answers | 81.8%likely range 73.1% to 88.1%, 90 answers |
| Care and concern | 88.0%likely range 78.5% to 93.6%, 104 answers | 77.0%likely range 67.9% to 84.2%, 90 answers |
| Confidence and trust | 94.1%likely range 86.0% to 97.6%, 102 answers | 90.3%likely range 82.9% to 94.7%, 89 answers |
| Involvement in decisions | 95.8%likely range 88.0% to 98.6%, 96 answers | 87.2%likely range 79.1% to 92.5%, 86 answers |
| Needs met | 95.5%likely range 88.0% to 98.4%, 103 answers | 87.4%likely range 79.5% to 92.6%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.9%likely range 74.8% to 90.2%, 87 patients | 90.0%likely range 83.0% to 94.3%, 110 patients |
| Children at 18 months | 88.6%likely range 81.1% to 93.3%, 105 patients | 76.0%likely range 66.6% to 83.5%, 96 patients |
| Children at 5 years | 77.7%likely range 69.1% to 84.4%, 112 patients | 68.0%likely range 58.4% to 76.2%, 103 patients |
| Women aged 25 to 49 | 63.5%likely range 60.8% to 66.0%, 1,309 patients | 62.8%likely range 60.0% to 65.5%, 1,187 patients |
| Women aged 50 to 64 | 73.6%likely range 69.8% to 77.1%, 564 patients | 62.5%likely range 57.1% to 67.6%, 325 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,028August 2026 | 6,302August 2026 |
| Primary care network | Rumworth PCN | Rumworth PCN |
| Phone | 01204 665588 | 01204 665354 |
| Friends and Family Test (its own feedback) | 93.6% good or very good171 answers, June 2026 | 83.3% good or very good24 answers, June 2026 |
| Appointments (one month) | 3,641 in August 2026Same day 66.6%; face to face 54.8% | 2,357 in August 2026Same day 43.5%; face to face 63.6% |
| Antibiotic items per STAR-PU (one year) | 0.90England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent7.3 including trainees and locums3,345 patients per permanent GP | 0.0 qualified permanent0.3 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.