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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

St Andrews Medical Centre and Burnley Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureSt Andrews Medical CentreNW10 9AR×Burnley PracticeNW10 3RY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade68.8likely range 61.4 to 71.696 survey answers74.6likely range 62.9 to 83.684 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good63.6%likely range 60.9% to 66.1%, 96 answers68.6%likely range 52.0% to 81.5%, 84 answers
Access (mean of the two below)80.7%likely range 57.0% to 88.2%88.3%likely range 85.5% to 89.6%
Appointments within two weeks of booking90.2%likely range 66.5% to 97.7%, 234 appointments97.8%likely range 95.0% to 99.1%, 3,548 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone39.9%likely range 37.3% to 42.6%, 95 answers52.0%likely range 34.9% to 68.6%, 73 answers
Reception and admin team75.6%likely range 73.2% to 77.9%, 94 answers75.7%likely range 58.8% to 87.2%, 79 answers
Having a preferred professional36.3%likely range 33.7% to 38.9%, 93 answers25.7%likely range 14.0% to 42.4%, 82 answers
Seeing your preferred professional48.2%likely range 43.8% to 52.6%, 37 answersNot shown: fewer than 30 answers
Knowing the next step67.3%likely range 64.5% to 69.9%, 87 answers71.4%likely range 53.7% to 84.3%, 74 answers
Contacting the practice53.5%likely range 50.8% to 56.2%, 93 answers66.6%likely range 49.2% to 80.4%, 77 answers
Wait for an appointment50.0%likely range 47.1% to 52.9%, 83 answers75.8%likely range 57.8% to 87.7%, 71 answers
Being listened to77.4%likely range 75.1% to 79.6%, 94 answers79.6%likely range 63.0% to 89.9%, 79 answers
Care and concern76.2%likely range 73.7% to 78.4%, 92 answers81.1%likely range 64.7% to 91.0%, 79 answers
Confidence and trust89.8%likely range 88.0% to 91.3%, 91 answers91.2%likely range 76.4% to 97.1%, 77 answers
Involvement in decisions93.1%likely range 91.6% to 94.4%, 88 answers88.0%likely range 72.1% to 95.4%, 74 answers
Needs met78.0%likely range 75.7% to 80.2%, 92 answers91.2%likely range 76.0% to 97.1%, 74 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 monthsFewer than 10 eligible patients77.5%likely range 69.6% to 83.9%, 129 patients
Children at 18 monthsFewer than 10 eligible patients65.4%likely range 56.0% to 73.8%, 107 patients
Children at 5 yearsFewer than 10 eligible patients54.9%likely range 45.7% to 63.7%, 113 patients
Women aged 25 to 4958.6%likely range 52.2% to 64.6%, 239 patients57.0%likely range 54.9% to 59.1%, 2,142 patients
Women aged 50 to 6473.2%likely range 64.9% to 80.2%, 127 patients72.0%likely range 68.4% to 75.4%, 622 patients
Facts (NHS England, not part of the grade)
Registered patients1,534August 20269,248August 2026
Primary care networkBrent South Kwh PCNBrent South Kwh PCN
Phone020 84597755020 84387330
Friends and Family Test (its own feedback)83.3% good or very good78 answers, June 202685.4% good or very good137 answers, June 2026
Appointments (one month)605 in August 2026Same day 26.6%; face to face 58.8%4,204 in August 2026Same day 54.1%; face to face 49.5%
Antibiotic items per STAR-PU (one year)0.58England 0.74, April 2025 to March 20260.38England 0.74, April 2025 to March 2026
GPs (full-time equivalent)No valid GP records for August 20262.9 qualified permanent8.2 including trainees and locums3,211 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences