Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St Albans Medical Centre’s Practice Grade is clearly higher than The Panton Practice’s: its likely range lies wholly above.
| Measure | St Albans Medical CentreBH8 9EW× | The Panton PracticeBH1 3EG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.2likely range 83.3 to 92.1118 survey answersClearly higher | 70.0likely range 54.9 to 81.2102 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 93.5%likely range 85.3% to 97.3%, 118 answersClearly higher | 67.5%likely range 46.0% to 83.5%, 102 answers |
| Access (mean of the two below) | 79.1%likely range 74.7% to 82.6% | 75.6%likely range 72.4% to 78.4% |
| Appointments within two weeks of booking | 82.1%likely range 75.2% to 87.4%, 2,290 appointments | 96.8%likely range 93.8% to 98.4%, 3,798 appointmentsClearly higher |
| Calls answered by the practice | 75.9%likely range 70.6% to 80.5%, 5,935 callsClearly higher | 54.2%likely range 48.7% to 59.7%, 6,489 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 79.0%likely range 67.9% to 86.9%, 113 answers | 49.4%likely range 29.1% to 70.0%, 95 answers |
| Reception and admin team | 92.9%likely range 84.6% to 96.9%, 117 answers | 77.6%likely range 55.8% to 90.5%, 99 answers |
| Having a preferred professional | 51.0%likely range 39.7% to 62.3%, 117 answers | 16.1%likely range 5.9% to 37.0%, 102 answers |
| Seeing your preferred professional | 62.6%likely range 45.5% to 77.0%, 55 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.8%likely range 85.6% to 97.4%, 116 answers | 76.3%likely range 53.8% to 89.9%, 94 answers |
| Contacting the practice | 87.0%likely range 77.3% to 92.9%, 118 answers | 66.9%likely range 45.0% to 83.2%, 99 answers |
| Wait for an appointment | 89.0%likely range 79.4% to 94.5%, 111 answers | 53.5%likely range 31.4% to 74.2%, 85 answers |
| Being listened to | 91.8%likely range 83.0% to 96.3%, 114 answers | 72.9%likely range 50.7% to 87.5%, 97 answers |
| Care and concern | 91.4%likely range 82.7% to 96.0%, 117 answers | 76.4%likely range 54.5% to 89.7%, 99 answers |
| Confidence and trust | 98.7%likely range 92.6% to 99.8%, 117 answers | 88.5%likely range 68.0% to 96.6%, 98 answers |
| Involvement in decisions | 98.9%likely range 92.8% to 99.8%, 113 answers | 83.3%likely range 60.8% to 94.1%, 90 answers |
| Needs met | 96.5%likely range 89.3% to 98.9%, 115 answers | 86.2%likely range 65.2% to 95.4%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.7%likely range 77.5% to 93.6%, 65 patients | 92.6%likely range 87.0% to 96.0%, 136 patients |
| Children at 18 months | 86.6%likely range 77.6% to 92.3%, 82 patients | 85.4%likely range 78.3% to 90.4%, 130 patients |
| Children at 5 years | 86.0%likely range 77.9% to 91.5%, 100 patients | 80.0%likely range 73.1% to 85.5%, 160 patients |
| Women aged 25 to 49 | 64.3%likely range 62.1% to 66.5%, 1,827 patients | 49.6%likely range 47.9% to 51.2%, 3,446 patients |
| Women aged 50 to 64 | 75.0%likely range 72.2% to 77.6%, 975 patients | 64.7%likely range 61.4% to 67.8%, 847 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,043August 2026 | 16,595August 2026 |
| Primary care network | Central Bournemouth PCN | Central Bournemouth PCN |
| Phone | 01202 517333 | 01202 411700 |
| Friends and Family Test (its own feedback) | 94.8% good or very good498 answers, June 2026 | 94.0% good or very good200 answers, June 2026 |
| Appointments (one month) | 5,814 in August 2026Same day 54.5%; face to face 78.5% | 5,933 in August 2026Same day 68.1%; face to face 39.6% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent6.3 including trainees and locums2,030 patients per permanent GP | 5.0 qualified permanent9.4 including trainees and locums3,337 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.