Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Springwood Surgery and The Garth cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Springwood SurgeryTS14 7DJ× | The GarthTS14 7DJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.0likely range 72.8 to 80.6140 survey answers | 85.7likely range 78.1 to 89.8122 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 74.5%likely range 68.8% to 79.4%, 140 answers | 89.0%likely range 78.3% to 94.8%, 122 answers |
| Access (mean of the two below) | 82.6%likely range 78.7% to 85.9% | 77.8%likely range 74.8% to 80.4% |
| Appointments within two weeks of booking | 96.4%likely range 92.5% to 98.3%, 2,669 appointmentsClearly higher | 89.3%likely range 85.5% to 92.2%, 5,065 appointments |
| Calls answered by the practice | 68.7%likely range 61.8% to 75.0%, 3,894 calls | 66.3%likely range 61.6% to 70.6%, 8,790 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 40.3%likely range 34.3% to 46.5%, 134 answers | 87.9%likely range 76.8% to 94.1%, 120 answers |
| Reception and admin team | 75.4%likely range 69.5% to 80.4%, 132 answers | 94.8%likely range 85.6% to 98.2%, 122 answers |
| Having a preferred professional | 37.3%likely range 31.5% to 43.4%, 139 answers | 37.2%likely range 25.8% to 50.3%, 122 answers |
| Seeing your preferred professional | 41.4%likely range 31.8% to 51.8%, 51 answers | 49.3%likely range 29.4% to 69.5%, 45 answers |
| Knowing the next step | 82.4%likely range 77.1% to 86.7%, 133 answers | 95.5%likely range 86.2% to 98.6%, 115 answers |
| Contacting the practice | 65.9%likely range 59.8% to 71.5%, 138 answers | 92.6%likely range 82.5% to 97.1%, 117 answers |
| Wait for an appointment | 62.3%likely range 55.7% to 68.4%, 123 answers | 70.5%likely range 57.2% to 81.1%, 115 answers |
| Being listened to | 86.7%likely range 81.9% to 90.4%, 134 answers | 91.3%likely range 81.0% to 96.3%, 120 answers |
| Care and concern | 85.9%likely range 81.0% to 89.8%, 134 answers | 91.7%likely range 81.5% to 96.5%, 121 answers |
| Confidence and trust | 88.9%likely range 84.3% to 92.3%, 132 answers | 89.9%likely range 79.2% to 95.4%, 120 answers |
| Involvement in decisions | 88.0%likely range 83.1% to 91.6%, 125 answers | 90.8%likely range 79.6% to 96.2%, 108 answers |
| Needs met | 86.1%likely range 81.2% to 89.9%, 135 answers | 88.5%likely range 77.4% to 94.6%, 117 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 93.0% to 100.0%, 51 patients | 88.6%likely range 80.3% to 93.7%, 88 patients |
| Children at 18 months | 96.3%likely range 87.5% to 99.0%, 54 patients | 97.5%likely range 91.2% to 99.3%, 79 patients |
| Children at 5 years | 93.3%likely range 82.1% to 97.7%, 45 patients | 92.3%likely range 85.0% to 96.2%, 91 patients |
| Women aged 25 to 49 | 78.2%likely range 75.4% to 80.8%, 910 patients | 77.4%likely range 75.3% to 79.4%, 1,618 patients |
| Women aged 50 to 64 | 76.1%likely range 72.9% to 79.0%, 745 patients | 76.8%likely range 74.3% to 79.1%, 1,182 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,476August 2026 | 11,711August 2026 |
| Primary care network | East Cleveland PCN | East Cleveland PCN |
| Phone | 01287 619611 | 01287 632206 |
| Friends and Family Test (its own feedback) | 92.3% good or very good259 answers, June 2026 | 98.8% good or very good498 answers, June 2026 |
| Appointments (one month) | 4,548 in August 2026Same day 50.6%; face to face 53.3% | 7,425 in August 2026Same day 48.7%; face to face 68.6% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 1.00England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent7.8 including trainees and locums1,894 patients per permanent GP | 5.7 qualified permanent9.7 including trainees and locums2,058 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.