Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Spinney Hill Medical Centre and The Charnwood Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Spinney Hill Medical CentreLE5 3HX× | The Charnwood PracticeLE5 3GH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 64.7likely range 37.8 to 85.371 survey answers | 80.9likely range 68.7 to 88.170 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 59.7%likely range 21.3% to 89.0%, 71 answers | 80.4%likely range 63.7% to 90.6%, 70 answers |
| Access (mean of the two below) | 76.3%likely range 73.5% to 78.7% | 81.9%likely range 70.4% to 85.6% |
| Appointments within two weeks of booking | 90.4%likely range 86.8% to 93.0%, 5,291 appointments | 97.4%likely range 75.9% to 99.8%, 232 appointments |
| Calls answered by the practice | 62.1%likely range 57.8% to 66.2%, 10,552 calls | 66.2%likely range 58.5% to 73.2%, 3,253 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 43.9%likely range 12.4% to 81.1%, 69 answers | 55.8%likely range 38.5% to 71.8%, 67 answers |
| Reception and admin team | 70.8%likely range 27.8% to 93.8%, 68 answers | 91.4%likely range 76.2% to 97.2%, 67 answers |
| Having a preferred professional | 56.8%likely range 19.1% to 88.0%, 68 answers | 61.2%likely range 44.0% to 76.1%, 70 answers |
| Seeing your preferred professional | 43.7%likely range 7.8% to 87.7%, 36 answers | 35.1%likely range 15.4% to 61.7%, 30 answers |
| Knowing the next step | 74.6%likely range 28.9% to 95.5%, 62 answers | 87.6%likely range 71.4% to 95.2%, 66 answers |
| Contacting the practice | 54.0%likely range 17.5% to 86.7%, 68 answers | 72.5%likely range 55.0% to 85.0%, 69 answers |
| Wait for an appointment | 53.5%likely range 15.1% to 88.2%, 55 answers | 67.1%likely range 48.2% to 81.7%, 60 answers |
| Being listened to | 82.3%likely range 35.7% to 97.5%, 66 answers | 89.4%likely range 73.9% to 96.2%, 68 answers |
| Care and concern | 86.0%likely range 38.5% to 98.4%, 66 answers | 81.5%likely range 64.7% to 91.3%, 69 answers |
| Confidence and trust | 93.7%likely range 44.1% to 99.6%, 63 answers | 92.6%likely range 78.1% to 97.8%, 69 answers |
| Involvement in decisions | 90.8%likely range 41.2% to 99.3%, 62 answers | 92.0%likely range 77.1% to 97.5%, 67 answers |
| Needs met | 86.6%likely range 38.1% to 98.5%, 63 answers | 89.2%likely range 73.4% to 96.1%, 66 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.0%likely range 93.1% to 98.7%, 166 patients | 89.7%likely range 81.5% to 94.5%, 87 patients |
| Children at 18 months | 95.2%likely range 90.9% to 97.6%, 168 patients | 82.9%likely range 74.5% to 88.9%, 105 patients |
| Children at 5 years | 94.4%likely range 90.0% to 96.9%, 178 patients | 84.7%likely range 76.8% to 90.2%, 111 patients |
| Women aged 25 to 49 | 63.5%likely range 61.8% to 65.1%, 3,330 patients | 60.3%likely range 57.8% to 62.7%, 1,490 patients |
| Women aged 50 to 64 | 80.8%likely range 78.7% to 82.7%, 1,509 patients | 69.1%likely range 65.3% to 72.7%, 592 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,773August 2026 | 8,166August 2026 |
| Primary care network | Belgrave & Spinney Hill PCN | Belgrave & Spinney Hill PCN |
| Phone | 01163 192568 | 0116 2943100 |
| Friends and Family Test (its own feedback) | 52.0% good or very good125 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 11,499 in August 2026Same day 49.5%; face to face 41.8% | 3,448 in August 2026Same day 44.7%; face to face 60.0% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.5 qualified permanent14.9 including trainees and locums2,327 patients per permanent GP | 2.3 qualified permanent2.3 including trainees and locums3,561 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.