Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Speldhurst & Greggswood Medical Group and Waterfield House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Speldhurst & Greggswood Medical GroupTN2 3JL× | Waterfield House SurgeryTN2 4LR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.4likely range 62.4 to 75.4116 survey answers | 78.7likely range 74.2 to 82.3116 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.6%likely range 58.9% to 76.9%, 116 answers | 76.6%likely range 70.7% to 81.5%, 116 answers |
| Access (mean of the two below) | 71.0%likely range 65.1% to 76.0% | 83.3%likely range 77.9% to 87.4%Clearly higher |
| Appointments within two weeks of booking | 76.0%likely range 66.2% to 83.7%, 1,367 appointments | 91.2%likely range 85.9% to 94.7%, 2,531 appointmentsClearly higher |
| Calls answered by the practice | 66.0%likely range 59.2% to 72.2%, 4,165 calls | 75.3%likely range 65.9% to 82.7%, 2,066 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.6%likely range 43.3% to 63.5%, 106 answers | 53.9%likely range 47.0% to 60.6%, 100 answers |
| Reception and admin team | 82.3%likely range 73.5% to 88.6%, 114 answers | 85.9%likely range 80.7% to 89.9%, 108 answers |
| Having a preferred professional | 33.0%likely range 24.5% to 42.7%, 115 answers | 24.9%likely range 19.8% to 30.8%, 115 answers |
| Seeing your preferred professional | 40.8%likely range 25.7% to 58.0%, 39 answers | 30.7%likely range 20.4% to 43.3%, 31 answers |
| Knowing the next step | 83.8%likely range 74.8% to 90.0%, 106 answers | 91.1%likely range 86.7% to 94.2%, 112 answers |
| Contacting the practice | 70.3%likely range 60.6% to 78.4%, 115 answers | 79.1%likely range 73.4% to 83.9%, 113 answers |
| Wait for an appointment | 70.8%likely range 60.1% to 79.6%, 95 answers | 77.6%likely range 71.3% to 82.8%, 99 answers |
| Being listened to | 87.4%likely range 79.2% to 92.7%, 110 answers | 88.0%likely range 83.1% to 91.7%, 109 answers |
| Care and concern | 82.3%likely range 73.3% to 88.7%, 109 answers | 90.5%likely range 85.9% to 93.8%, 107 answers |
| Confidence and trust | 92.3%likely range 85.0% to 96.2%, 108 answers | 93.9%likely range 89.9% to 96.3%, 110 answers |
| Involvement in decisions | 95.0%likely range 88.3% to 98.0%, 103 answers | 96.1%likely range 92.5% to 98.0%, 102 answers |
| Needs met | 95.1%likely range 88.6% to 98.0%, 108 answers | 96.0%likely range 92.5% to 97.9%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.9%likely range 80.0% to 92.9%, 99 patients | 91.8%likely range 80.8% to 96.8%, 49 patients |
| Children at 18 months | 95.7%likely range 90.2% to 98.1%, 115 patients | 90.0%likely range 76.9% to 96.0%, 40 patients |
| Children at 5 years | 85.6%likely range 78.1% to 90.8%, 118 patients | 84.0%likely range 71.5% to 91.7%, 50 patients |
| Women aged 25 to 49 | 72.4%likely range 70.2% to 74.5%, 1,687 patients | 72.3%likely range 69.4% to 75.0%, 963 patients |
| Women aged 50 to 64 | 78.5%likely range 75.5% to 81.3%, 777 patients | 74.4%likely range 70.8% to 77.7%, 614 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,516August 2026 | 6,420August 2026 |
| Primary care network | Tunbridge Wells PCN | Tunbridge Wells PCN |
| Phone | 01892 541444 | 01892 825488 |
| Friends and Family Test (its own feedback) | 100.0% good or very good24 answers, June 2026 | 94.9% good or very good79 answers, June 2026 |
| Appointments (one month) | 3,734 in August 2026Same day 41.4%; face to face 77.2% | 2,932 in August 2026Same day 52.5%; face to face 59.1% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.5 qualified permanent6.6 including trainees and locums2,118 patients per permanent GP | 4.3 qualified permanent5.4 including trainees and locums1,475 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.