Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Southfields Group Practice and Elborough Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Southfields Group PracticeSW18 5AE× | Elborough Street SurgerySW18 5DS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.8likely range 75.7 to 87.2112 survey answers | 82.2likely range 74.3 to 87.385 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.5%likely range 76.6% to 92.6%, 112 answers | 84.8%likely range 74.0% to 91.6%, 85 answers |
| Access (mean of the two below) | 73.9%likely range 69.1% to 78.1% | 76.1%likely range 67.8% to 81.8% |
| Appointments within two weeks of booking | 86.6%likely range 81.8% to 90.3%, 3,767 appointments | 85.6%likely range 77.3% to 91.3%, 1,484 appointments |
| Calls answered by the practice | 61.0%likely range 52.8% to 68.7%, 2,963 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.0%likely range 40.1% to 63.7%, 104 answers | 72.2%likely range 59.2% to 82.3%, 73 answers |
| Reception and admin team | 95.1%likely range 87.1% to 98.2%, 108 answers | 91.1%likely range 81.4% to 96.0%, 81 answers |
| Having a preferred professional | 26.7%likely range 17.7% to 38.1%, 111 answers | 26.0%likely range 16.9% to 37.9%, 85 answers |
| Seeing your preferred professional | 46.3%likely range 28.1% to 65.5%, 39 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.8%likely range 81.6% to 95.6%, 109 answers | 90.1%likely range 80.1% to 95.3%, 82 answers |
| Contacting the practice | 79.0%likely range 68.1% to 86.9%, 112 answers | 88.8%likely range 78.7% to 94.5%, 83 answers |
| Wait for an appointment | 74.3%likely range 62.1% to 83.6%, 97 answers | 82.0%likely range 70.3% to 89.8%, 78 answers |
| Being listened to | 92.5%likely range 83.6% to 96.7%, 107 answers | 91.0%likely range 81.3% to 95.9%, 82 answers |
| Care and concern | 89.7%likely range 80.2% to 94.9%, 108 answers | 97.1%likely range 89.5% to 99.3%, 83 answers |
| Confidence and trust | 96.2%likely range 88.6% to 98.8%, 107 answers | 96.5%likely range 88.7% to 99.0%, 83 answers |
| Involvement in decisions | 95.9%likely range 87.8% to 98.7%, 101 answers | 97.0%likely range 89.0% to 99.2%, 78 answers |
| Needs met | 92.7%likely range 83.9% to 96.9%, 107 answers | 94.6%likely range 85.9% to 98.0%, 82 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.5%likely range 85.0% to 95.3%, 117 patients | 95.5%likely range 90.9% to 97.8%, 154 patients |
| Children at 18 months | 89.0%likely range 81.7% to 93.6%, 109 patients | 91.6%likely range 85.9% to 95.1%, 143 patients |
| Children at 5 years | 87.1%likely range 79.2% to 92.3%, 101 patients | 87.3%likely range 79.4% to 92.4%, 102 patients |
| Women aged 25 to 49 | 74.1%likely range 72.1% to 75.9%, 2,086 patients | 73.9%likely range 71.9% to 75.8%, 2,027 patients |
| Women aged 50 to 64 | 81.1%likely range 78.6% to 83.5%, 997 patients | 81.9%likely range 78.6% to 84.8%, 602 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,430August 2026 | 7,847August 2026 |
| Primary care network | Wandle PCN | Wandle PCN |
| Phone | 020 88755429 | 020 88747113 |
| Friends and Family Test (its own feedback) | 93.3% good or very good30 answers, June 2026 | 80.0% good or very good10 answers, June 2026 |
| Appointments (one month) | 4,053 in August 2026Same day 42.8%; face to face 73.6% | 2,497 in August 2026Same day 43.4%; face to face 55.8% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.0 qualified permanent8.5 including trainees and locums1,499 patients per permanent GP | 3.7 qualified permanent4.5 including trainees and locums2,132 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.