Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Southbroom Surgery and St. James Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Southbroom SurgerySN10 1LQ× | St. James SurgerySN10 1QU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.3likely range 70.6 to 88.587 survey answers | 82.7likely range 77.9 to 86.4110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.1%likely range 68.4% to 93.8%, 87 answers | 80.2%likely range 73.6% to 85.4%, 110 answers |
| Access (mean of the two below) | 75.7%likely range 72.7% to 78.5% | 88.5%likely range 83.3% to 90.0%Clearly higher |
| Appointments within two weeks of booking | 85.1%likely range 82.0% to 87.8%, 8,787 appointments | 98.0%likely range 92.8% to 99.5%, 1,427 appointmentsClearly higher |
| Calls answered by the practice | 66.2%likely range 61.0% to 71.0%, 7,147 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 79.9%likely range 62.4% to 90.5%, 85 answers | 86.7%likely range 80.7% to 91.0%, 105 answers |
| Reception and admin team | 87.4%likely range 71.2% to 95.1%, 87 answers | 80.7%likely range 74.0% to 85.9%, 106 answers |
| Having a preferred professional | 14.4%likely range 5.9% to 31.1%, 86 answers | 17.4%likely range 12.4% to 23.7%, 109 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 92.5%likely range 77.5% to 97.8%, 86 answers | 95.7%likely range 91.5% to 97.9%, 107 answers |
| Contacting the practice | 81.6%likely range 64.5% to 91.6%, 87 answers | 78.5%likely range 71.7% to 84.0%, 107 answers |
| Wait for an appointment | 77.6%likely range 59.2% to 89.2%, 80 answers | 74.3%likely range 66.8% to 80.5%, 98 answers |
| Being listened to | 88.2%likely range 72.1% to 95.6%, 86 answers | 90.4%likely range 85.0% to 94.0%, 105 answers |
| Care and concern | 89.6%likely range 73.7% to 96.4%, 86 answers | 90.6%likely range 85.2% to 94.2%, 104 answers |
| Confidence and trust | 93.2%likely range 78.3% to 98.1%, 86 answers | 97.2%likely range 93.3% to 98.8%, 103 answers |
| Involvement in decisions | 86.3%likely range 68.8% to 94.7%, 79 answers | 92.6%likely range 87.2% to 95.8%, 95 answers |
| Needs met | 88.8%likely range 72.8% to 95.9%, 87 answers | 97.1%likely range 93.3% to 98.8%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.0%likely range 80.9% to 93.9%, 91 patients | 95.1%likely range 83.9% to 98.7%, 41 patients |
| Children at 18 months | 96.8%likely range 90.9% to 98.9%, 93 patients | 96.3%likely range 87.5% to 99.0%, 54 patients |
| Children at 5 years | 83.3%likely range 74.6% to 89.5%, 96 patients | 86.4%likely range 76.1% to 92.7%, 66 patients |
| Women aged 25 to 49 | 70.3%likely range 68.1% to 72.4%, 1,762 patients | 77.9%likely range 75.3% to 80.3%, 1,045 patients |
| Women aged 50 to 64 | 75.6%likely range 73.2% to 77.9%, 1,301 patients | 77.6%likely range 74.6% to 80.4%, 769 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,603August 2026 | 7,351August 2026 |
| Primary care network | Devizes PCN | Devizes PCN |
| Phone | 01380 719959 | 01380 711879 |
| Friends and Family Test (its own feedback) | 92.1% good or very good139 answers, June 2026 | 90.8% good or very good229 answers, June 2026 |
| Appointments (one month) | 10,248 in August 2026Same day 62.9%; face to face 48.3% | 2,751 in August 2026Same day 21.9%; face to face 61.2% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.7 qualified permanent18.9 including trainees and locums1,630 patients per permanent GP | 2.9 qualified permanent5.1 including trainees and locums2,504 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.