Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
South View Partnership and London Lane Clinic cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | South View PartnershipBR1 3DR× | London Lane ClinicBR1 4HB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.2likely range 72.1 to 86.1114 survey answers | 65.5likely range 57.0 to 73.2121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 77.8%likely range 66.4% to 86.1%, 114 answers | 59.2%likely range 47.2% to 70.2%, 121 answers |
| Access (mean of the two below) | 85.6%likely range 81.8% to 88.6% | 79.9%likely range 76.3% to 83.0% |
| Appointments within two weeks of booking | 96.3%likely range 92.8% to 98.2%, 3,119 appointments | 98.2%likely range 95.2% to 99.4%, 2,928 appointments |
| Calls answered by the practice | 74.8%likely range 68.1% to 80.5%, 3,848 callsClearly higher | 61.4%likely range 54.9% to 67.5%, 4,728 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.3%likely range 40.5% to 65.7%, 98 answers | 47.7%likely range 35.7% to 60.0%, 112 answers |
| Reception and admin team | 85.6%likely range 74.8% to 92.2%, 108 answers | 71.2%likely range 59.0% to 80.9%, 114 answers |
| Having a preferred professional | 25.2%likely range 16.3% to 36.8%, 114 answers | 31.0%likely range 21.3% to 42.8%, 123 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 39.4%likely range 20.5% to 62.0%, 34 answers |
| Knowing the next step | 86.0%likely range 75.5% to 92.4%, 111 answers | 78.6%likely range 66.9% to 87.0%, 113 answers |
| Contacting the practice | 74.8%likely range 63.2% to 83.8%, 113 answers | 51.2%likely range 39.3% to 62.8%, 120 answers |
| Wait for an appointment | 71.9%likely range 58.8% to 82.1%, 94 answers | 54.7%likely range 41.9% to 66.9%, 105 answers |
| Being listened to | 88.3%likely range 78.3% to 94.0%, 112 answers | 81.7%likely range 70.4% to 89.3%, 115 answers |
| Care and concern | 85.5%likely range 74.9% to 92.1%, 112 answers | 78.6%likely range 66.9% to 87.0%, 114 answers |
| Confidence and trust | 93.7%likely range 85.1% to 97.5%, 112 answers | 86.5%likely range 75.9% to 92.9%, 113 answers |
| Involvement in decisions | 90.2%likely range 80.3% to 95.4%, 107 answers | 83.1%likely range 71.5% to 90.6%, 106 answers |
| Needs met | 88.4%likely range 78.2% to 94.1%, 110 answers | 77.2%likely range 65.7% to 85.8%, 118 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.0%likely range 84.9% to 94.8%, 133 patients | 81.0%likely range 71.0% to 88.1%, 79 patients |
| Children at 18 months | 88.8%likely range 82.1% to 93.2%, 125 patients | 82.4%likely range 73.8% to 88.5%, 102 patients |
| Children at 5 years | 81.0%likely range 73.7% to 86.6%, 142 patients | 68.1%likely range 59.1% to 76.0%, 113 patients |
| Women aged 25 to 49 | 70.1%likely range 68.2% to 71.9%, 2,348 patients | 66.5%likely range 64.4% to 68.4%, 2,150 patients |
| Women aged 50 to 64 | 77.9%likely range 75.5% to 80.1%, 1,241 patients | 75.0%likely range 72.6% to 77.3%, 1,302 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,155August 2026 | 12,755August 2026 |
| Primary care network | Bromley Connect PCN | Bromley Connect PCN |
| Phone | 020 84601945 | 020 84602661 |
| Friends and Family Test (its own feedback) | 94.3% good or very good298 answers, June 2026 | 93.0% good or very good71 answers, June 2026 |
| Appointments (one month) | 5,072 in August 2026Same day 49.4%; face to face 40.9% | 5,109 in August 2026Same day 43.4%; face to face 67.8% |
| Antibiotic items per STAR-PU (one year) | 0.62England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.7 qualified permanent13.2 including trainees and locums1,511 patients per permanent GP | 8.1 qualified permanent8.1 including trainees and locums1,576 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.