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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

South Street Surgery’s Practice Grade is clearly higher than Littlewick Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureSouth Street SurgeryDE7 5PZ×Littlewick Medical CentreDE7 5PR×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade93.1likely range 90.4 to 94.7100 survey answersClearly higher66.4likely range 48.0 to 80.892 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good95.9%likely range 93.1% to 97.6%, 100 answersClearly higher62.8%likely range 36.5% to 83.2%, 92 answers
Access (mean of the two below)86.4%likely range 80.1% to 90.2%Clearly higher74.8%likely range 71.3% to 77.8%
Appointments within two weeks of booking90.5%likely range 80.5% to 95.6%, 933 appointments86.6%likely range 81.8% to 90.3%, 3,745 appointments
Calls answered by the practice82.2%likely range 74.6% to 87.9%, 2,634 callsClearly higher62.9%likely range 57.7% to 67.7%, 7,352 calls
More survey questions (not part of the grade)
Getting through on the phone90.3%likely range 86.3% to 93.2%, 94 answers24.3%likely range 8.6% to 52.2%, 88 answers
Reception and admin team99.3%likely range 97.5% to 99.8%, 97 answers72.8%likely range 45.2% to 89.6%, 90 answers
Having a preferred professional31.2%likely range 26.3% to 36.6%, 100 answers33.2%likely range 14.2% to 59.8%, 93 answers
Seeing your preferred professional79.1%likely range 69.9% to 86.0%, 33 answersNot shown: fewer than 30 answers
Knowing the next step91.9%likely range 88.2% to 94.5%, 95 answers80.0%likely range 52.1% to 93.7%, 88 answers
Contacting the practice93.2%likely range 89.7% to 95.5%, 99 answers54.1%likely range 29.2% to 77.1%, 92 answers
Wait for an appointment82.1%likely range 77.2% to 86.1%, 93 answers49.2%likely range 24.1% to 74.8%, 80 answers
Being listened to96.8%likely range 94.1% to 98.3%, 97 answers80.9%likely range 53.3% to 94.0%, 90 answers
Care and concern95.2%likely range 92.1% to 97.1%, 97 answers81.5%likely range 53.9% to 94.3%, 90 answers
Confidence and trust97.9%likely range 95.6% to 99.0%, 96 answers88.9%likely range 61.9% to 97.5%, 89 answers
Involvement in decisions97.0%likely range 94.2% to 98.5%, 89 answers82.3%likely range 54.4% to 94.8%, 88 answers
Needs met97.2%likely range 94.7% to 98.6%, 96 answers76.8%likely range 49.2% to 91.9%, 90 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.1%likely range 79.2% to 97.3%, 38 patients97.0%likely range 92.6% to 98.8%, 134 patients
Children at 18 months94.7%likely range 82.7% to 98.5%, 38 patients93.2%likely range 87.9% to 96.3%, 147 patients
Children at 5 years93.1%likely range 78.0% to 98.1%, 29 patients86.3%likely range 79.9% to 90.8%, 153 patients
Women aged 25 to 4975.5%likely range 72.0% to 78.7%, 645 patients74.7%likely range 73.1% to 76.3%, 2,833 patients
Women aged 50 to 6482.6%likely range 78.7% to 85.9%, 420 patients75.4%likely range 73.2% to 77.5%, 1,582 patients
Facts (NHS England, not part of the grade)
Registered patients4,118August 202617,485August 2026
Primary care networkErewash PCNErewash PCN
Phone0115 93229330115 9325229
Friends and Family Test (its own feedback)97.5% good or very good120 answers, June 202695.8% good or very good120 answers, June 2026
Appointments (one month)1,540 in August 2026Same day 30.9%; face to face 70.7%7,300 in August 2026Same day 28.7%; face to face 76.3%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.61England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent2.1 including trainees and locums1,930 patients per permanent GP7.3 qualified permanent11.6 including trainees and locums2,393 patients per permanent GP
CQC rating (a separate source)–Outstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences