Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Somerset Medical Centre and Jubilee Gardens Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Somerset Medical CentreUB5 6WL× | Jubilee Gardens Medical CentreUB1 2TJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.0likely range 74.8 to 80.5104 survey answers | 79.8likely range 73.1 to 85.0100 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.9%likely range 73.8% to 79.7%, 104 answers | 76.1%likely range 66.6% to 83.5%, 100 answers |
| Access (mean of the two below) | 80.4%likely range 72.4% to 85.6% | 88.2%likely range 85.1% to 90.4% |
| Appointments within two weeks of booking | 95.8%likely range 84.2% to 99.0%, 589 appointments | 90.0%likely range 86.1% to 92.9%, 4,580 appointments |
| Calls answered by the practice | 65.0%likely range 53.8% to 74.8%, 1,595 calls | 86.3%likely range 81.7% to 89.8%, 5,848 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.1%likely range 57.6% to 64.5%, 99 answers | 69.1%likely range 59.2% to 77.6%, 99 answers |
| Reception and admin team | 79.3%likely range 76.3% to 82.0%, 102 answers | 84.8%likely range 76.3% to 90.6%, 102 answers |
| Having a preferred professional | 42.9%likely range 39.5% to 46.4%, 102 answers | 41.9%likely range 32.5% to 52.0%, 100 answers |
| Seeing your preferred professional | 39.6%likely range 33.9% to 45.7%, 36 answers | 53.2%likely range 38.5% to 67.3%, 46 answers |
| Knowing the next step | 71.0%likely range 67.5% to 74.3%, 90 answers | 80.8%likely range 71.7% to 87.5%, 98 answers |
| Contacting the practice | 74.1%likely range 70.9% to 77.1%, 101 answers | 76.6%likely range 67.1% to 84.0%, 99 answers |
| Wait for an appointment | 75.3%likely range 71.9% to 78.5%, 86 answers | 68.8%likely range 57.8% to 78.0%, 82 answers |
| Being listened to | 88.2%likely range 85.7% to 90.3%, 100 answers | 83.5%likely range 74.7% to 89.7%, 97 answers |
| Care and concern | 88.0%likely range 85.5% to 90.1%, 100 answers | 85.7%likely range 77.1% to 91.4%, 97 answers |
| Confidence and trust | 90.2%likely range 87.8% to 92.2%, 95 answers | 89.4%likely range 81.2% to 94.2%, 93 answers |
| Involvement in decisions | 91.9%likely range 89.7% to 93.7%, 94 answers | 91.9%likely range 84.2% to 96.0%, 93 answers |
| Needs met | 87.4%likely range 84.7% to 89.6%, 94 answers | 82.8%likely range 73.6% to 89.3%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 71.9% to 95.0%, 32 patients | 86.2%likely range 77.4% to 91.9%, 87 patients |
| Children at 18 months | 79.1%likely range 64.8% to 88.6%, 43 patients | 87.2%likely range 78.5% to 92.7%, 86 patients |
| Children at 5 years | 59.1%likely range 44.4% to 72.3%, 44 patients | 86.1%likely range 76.3% to 92.3%, 72 patients |
| Women aged 25 to 49 | 61.1%likely range 56.8% to 65.1%, 524 patients | 58.9%likely range 56.3% to 61.4%, 1,406 patients |
| Women aged 50 to 64 | 69.3%likely range 61.6% to 76.0%, 153 patients | 75.8%likely range 72.0% to 79.3%, 525 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,936August 2026 | 7,832August 2026 |
| Primary care network | Northolt PCN | Northolt PCN |
| Phone | 02034 058000 | 020 33137806 |
| Friends and Family Test (its own feedback) | 60.0% good or very good5 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 1,264 in August 2026Same day 37.3%; face to face 78.1% | 5,238 in August 2026Same day 31.4%; face to face 72.2% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.7 qualified permanent1.7 including trainees and locums1,762 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums3,916 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.