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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Somerset Medical Centre and Goodcare Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureSomerset Medical CentreUB5 6WL×Goodcare PracticeUB5 6WL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.0likely range 74.8 to 80.5104 survey answers71.5likely range 61.2 to 80.291 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good76.9%likely range 73.8% to 79.7%, 104 answers65.2%likely range 50.5% to 77.5%, 91 answers
Access (mean of the two below)80.4%likely range 72.4% to 85.6%86.1%likely range 82.2% to 88.9%
Appointments within two weeks of booking95.8%likely range 84.2% to 99.0%, 589 appointments94.9%likely range 90.1% to 97.4%, 2,278 appointments
Calls answered by the practice65.0%likely range 53.8% to 74.8%, 1,595 calls77.2%likely range 71.2% to 82.2%, 4,683 calls
More survey questions (not part of the grade)
Getting through on the phone61.1%likely range 57.6% to 64.5%, 99 answers37.4%likely range 24.4% to 52.4%, 87 answers
Reception and admin team79.3%likely range 76.3% to 82.0%, 102 answers69.3%likely range 54.5% to 81.0%, 90 answers
Having a preferred professional42.9%likely range 39.5% to 46.4%, 102 answers37.0%likely range 24.2% to 52.0%, 88 answers
Seeing your preferred professional39.6%likely range 33.9% to 45.7%, 36 answers28.3%likely range 12.8% to 51.6%, 38 answers
Knowing the next step71.0%likely range 67.5% to 74.3%, 90 answers71.0%likely range 55.7% to 82.7%, 83 answers
Contacting the practice74.1%likely range 70.9% to 77.1%, 101 answers60.2%likely range 45.3% to 73.4%, 89 answers
Wait for an appointment75.3%likely range 71.9% to 78.5%, 86 answers44.7%likely range 30.1% to 60.2%, 79 answers
Being listened to88.2%likely range 85.7% to 90.3%, 100 answers76.8%likely range 62.3% to 86.9%, 89 answers
Care and concern88.0%likely range 85.5% to 90.1%, 100 answers83.1%likely range 69.4% to 91.5%, 89 answers
Confidence and trust90.2%likely range 87.8% to 92.2%, 95 answers85.1%likely range 71.3% to 92.9%, 85 answers
Involvement in decisions91.9%likely range 89.7% to 93.7%, 94 answers89.1%likely range 76.0% to 95.5%, 84 answers
Needs met87.4%likely range 84.7% to 89.6%, 94 answers87.7%likely range 73.9% to 94.7%, 81 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.5%likely range 71.9% to 95.0%, 32 patients80.6%likely range 72.8% to 86.6%, 124 patients
Children at 18 months79.1%likely range 64.8% to 88.6%, 43 patients72.0%likely range 63.6% to 79.1%, 125 patients
Children at 5 years59.1%likely range 44.4% to 72.3%, 44 patients63.8%likely range 55.8% to 71.0%, 149 patients
Women aged 25 to 4961.1%likely range 56.8% to 65.1%, 524 patients71.9%likely range 69.9% to 73.9%, 1,919 patients
Women aged 50 to 6469.3%likely range 61.6% to 76.0%, 153 patients84.0%likely range 81.3% to 86.5%, 758 patients
Facts (NHS England, not part of the grade)
Registered patients2,936August 202610,221August 2026
Primary care networkNortholt PCNNortholt PCN
Phone02034 058000020 33137600
Friends and Family Test (its own feedback)60.0% good or very good5 answers, June 202645.5% good or very good11 answers, June 2026
Appointments (one month)1,264 in August 2026Same day 37.3%; face to face 78.1%4,560 in August 2026Same day 45.2%; face to face 78.2%
Antibiotic items per STAR-PU (one year)0.56England 0.74, April 2025 to March 20260.57England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.7 qualified permanent1.7 including trainees and locums1,762 patients per permanent GP1.7 qualified permanent1.7 including trainees and locums6,133 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences