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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Somerset Medical Centre and Broadmead Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureSomerset Medical CentreUB5 6WL×Broadmead SurgeryUB5 6WL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.0likely range 74.8 to 80.5104 survey answers74.2likely range 68.8 to 79.0115 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good76.9%likely range 73.8% to 79.7%, 104 answers70.2%likely range 62.6% to 76.8%, 115 answers
Access (mean of the two below)80.4%likely range 72.4% to 85.6%83.5%likely range 79.3% to 86.8%
Appointments within two weeks of booking95.8%likely range 84.2% to 99.0%, 589 appointments86.1%likely range 80.4% to 90.3%, 2,870 appointments
Calls answered by the practice65.0%likely range 53.8% to 74.8%, 1,595 calls80.9%likely range 74.7% to 85.9%, 3,872 calls
More survey questions (not part of the grade)
Getting through on the phone61.1%likely range 57.6% to 64.5%, 99 answers55.6%likely range 47.6% to 63.3%, 111 answers
Reception and admin team79.3%likely range 76.3% to 82.0%, 102 answers81.0%likely range 74.0% to 86.4%, 112 answers
Having a preferred professional42.9%likely range 39.5% to 46.4%, 102 answers38.2%likely range 30.9% to 46.2%, 113 answers
Seeing your preferred professional39.6%likely range 33.9% to 45.7%, 36 answers25.1%likely range 15.4% to 38.1%, 41 answers
Knowing the next step71.0%likely range 67.5% to 74.3%, 90 answers75.6%likely range 67.9% to 81.9%, 106 answers
Contacting the practice74.1%likely range 70.9% to 77.1%, 101 answers65.6%likely range 57.8% to 72.7%, 113 answers
Wait for an appointment75.3%likely range 71.9% to 78.5%, 86 answers67.5%likely range 59.2% to 74.9%, 100 answers
Being listened to88.2%likely range 85.7% to 90.3%, 100 answers77.4%likely range 70.0% to 83.3%, 111 answers
Care and concern88.0%likely range 85.5% to 90.1%, 100 answers78.7%likely range 71.4% to 84.5%, 110 answers
Confidence and trust90.2%likely range 87.8% to 92.2%, 95 answers91.7%likely range 86.1% to 95.1%, 109 answers
Involvement in decisions91.9%likely range 89.7% to 93.7%, 94 answers92.7%likely range 87.2% to 95.9%, 106 answers
Needs met87.4%likely range 84.7% to 89.6%, 94 answers90.5%likely range 84.5% to 94.3%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.5%likely range 71.9% to 95.0%, 32 patients85.4%likely range 77.0% to 91.1%, 96 patients
Children at 18 months79.1%likely range 64.8% to 88.6%, 43 patients78.9%likely range 70.6% to 85.4%, 114 patients
Children at 5 years59.1%likely range 44.4% to 72.3%, 44 patients77.5%likely range 67.8% to 85.0%, 89 patients
Women aged 25 to 4961.1%likely range 56.8% to 65.1%, 524 patients64.2%likely range 61.8% to 66.5%, 1,622 patients
Women aged 50 to 6469.3%likely range 61.6% to 76.0%, 153 patients81.2%likely range 77.8% to 84.2%, 585 patients
Facts (NHS England, not part of the grade)
Registered patients2,936August 20267,738August 2026
Primary care networkNortholt PCNNortholt PCN
Phone02034 05800002034 057570
Friends and Family Test (its own feedback)60.0% good or very good5 answers, June 2026100.0% good or very good17 answers, June 2026
Appointments (one month)1,264 in August 2026Same day 37.3%; face to face 78.1%2,892 in August 2026Same day 50.2%; face to face 74.7%
Antibiotic items per STAR-PU (one year)0.56England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.7 qualified permanent1.7 including trainees and locums1,762 patients per permanent GP3.3 qualified permanent3.3 including trainees and locums2,381 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences