Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Silverdale Medical Centre and Keele Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Silverdale Medical CentreST5 6PS× | Keele PracticeST5 5BG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.0likely range 66.3 to 87.4100 survey answers | 71.5likely range 62.2 to 79.0101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.0%likely range 57.9% to 87.9%, 100 answers | 66.8%likely range 54.3% to 77.3%, 101 answers |
| Access (mean of the two below) | 85.8%likely range 82.6% to 88.2% | 82.4%likely range 72.0% to 87.2% |
| Appointments within two weeks of booking | 97.1%likely range 93.1% to 98.8%, 2,430 appointments | 91.9%likely range 81.5% to 96.7%, 826 appointments |
| Calls answered by the practice | 74.4%likely range 69.3% to 78.9%, 6,603 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.0%likely range 45.0% to 78.0%, 102 answers | 47.9%likely range 35.5% to 60.6%, 94 answers |
| Reception and admin team | 89.0%likely range 72.8% to 96.1%, 101 answers | 87.0%likely range 76.1% to 93.3%, 98 answers |
| Having a preferred professional | 38.6%likely range 23.3% to 56.5%, 102 answers | 44.2%likely range 32.5% to 56.4%, 103 answers |
| Seeing your preferred professional | 23.7%likely range 6.9% to 56.7%, 32 answers | 65.8%likely range 48.6% to 79.7%, 54 answers |
| Knowing the next step | 85.8%likely range 68.5% to 94.4%, 96 answers | 81.4%likely range 69.5% to 89.4%, 95 answers |
| Contacting the practice | 79.2%likely range 61.8% to 90.0%, 103 answers | 55.3%likely range 42.7% to 67.3%, 97 answers |
| Wait for an appointment | 72.1%likely range 53.3% to 85.4%, 94 answers | 60.5%likely range 46.8% to 72.7%, 84 answers |
| Being listened to | 87.3%likely range 70.6% to 95.1%, 100 answers | 91.1%likely range 80.8% to 96.1%, 93 answers |
| Care and concern | 86.5%likely range 69.9% to 94.6%, 102 answers | 95.1%likely range 85.9% to 98.4%, 92 answers |
| Confidence and trust | 93.3%likely range 78.5% to 98.2%, 102 answers | 94.7%likely range 85.5% to 98.2%, 92 answers |
| Involvement in decisions | 94.1%likely range 79.1% to 98.5%, 98 answers | 91.9%likely range 81.7% to 96.7%, 91 answers |
| Needs met | 81.8%likely range 64.4% to 91.8%, 101 answers | 90.6%likely range 80.3% to 95.8%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 80.1% to 92.4%, 112 patients | 94.4%likely range 74.2% to 99.0%, 18 patients |
| Children at 18 months | 93.0%likely range 85.6% to 96.8%, 86 patients | 80.8%likely range 62.1% to 91.5%, 26 patients |
| Children at 5 years | 87.6%likely range 80.6% to 92.3%, 121 patients | 82.1%likely range 67.3% to 91.0%, 39 patients |
| Women aged 25 to 49 | 64.3%likely range 62.1% to 66.5%, 1,791 patients | 55.5%likely range 51.9% to 59.0%, 744 patients |
| Women aged 50 to 64 | 73.3%likely range 70.5% to 75.9%, 1,011 patients | 76.2%likely range 70.0% to 81.4%, 210 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,734August 2026 | 6,011August 2026 |
| Primary care network | Newcastle South PCN | Newcastle South PCN |
| Phone | 01782 381680 | 01782 753550 |
| Friends and Family Test (its own feedback) | 95.6% good or very good588 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,049 in August 2026Same day 39.5%; face to face 64.2% | 1,149 in August 2026Same day 37.0%; face to face 64.7% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.3 qualified permanent11.9 including trainees and locums1,618 patients per permanent GP | 2.4 qualified permanent2.4 including trainees and locums2,554 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.