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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Silverdale Medical Centre’s Practice Grade is clearly higher than Thurmaston Health Centre’s: its likely range lies wholly above.

A page for this pair

MeasureSilverdale Medical CentreLE4 8NN×Thurmaston Health CentreLE4 8EA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.0likely range 73.4 to 83.3115 survey answersClearly higher62.7likely range 54.6 to 69.885 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good78.6%likely range 71.2% to 84.5%, 115 answers65.0%likely range 54.1% to 74.6%, 85 answers
Access (mean of the two below)79.7%likely range 73.0% to 84.1%Clearly higher57.1%likely range 47.8% to 65.2%
Appointments within two weeks of booking89.2%likely range 82.5% to 93.6%, 1,857 appointmentsClearly higher66.6%likely range 57.3% to 74.7%, 1,666 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone61.7%likely range 53.5% to 69.3%, 113 answers27.9%likely range 19.0% to 38.9%, 80 answers
Reception and admin team80.5%likely range 73.2% to 86.2%, 113 answers81.6%likely range 71.6% to 88.7%, 83 answers
Having a preferred professional32.4%likely range 25.3% to 40.5%, 114 answers24.5%likely range 16.2% to 35.4%, 80 answers
Seeing your preferred professional15.8%likely range 7.6% to 29.9%, 34 answersNot shown: fewer than 30 answers
Knowing the next step77.4%likely range 69.7% to 83.6%, 109 answers89.5%likely range 80.0% to 94.8%, 73 answers
Contacting the practice70.6%likely range 62.5% to 77.5%, 112 answers58.6%likely range 47.5% to 68.8%, 84 answers
Wait for an appointment58.9%likely range 50.2% to 67.0%, 103 answers71.0%likely range 58.9% to 80.7%, 69 answers
Being listened to86.0%likely range 79.2% to 90.8%, 110 answers83.9%likely range 73.8% to 90.5%, 79 answers
Care and concern84.0%likely range 76.9% to 89.2%, 108 answers85.4%likely range 75.6% to 91.7%, 79 answers
Confidence and trust95.7%likely range 90.8% to 98.0%, 108 answers89.8%likely range 80.6% to 94.9%, 76 answers
Involvement in decisions94.0%likely range 88.5% to 97.0%, 101 answers86.8%likely range 77.0% to 92.8%, 76 answers
Needs met95.3%likely range 90.2% to 97.8%, 106 answers89.2%likely range 80.0% to 94.5%, 78 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.3%likely range 89.8% to 98.7%, 82 patients90.6%likely range 75.8% to 96.8%, 32 patients
Children at 18 months86.5%likely range 78.2% to 91.9%, 96 patients90.2%likely range 77.5% to 96.1%, 41 patients
Children at 5 years92.0%likely range 84.5% to 96.1%, 88 patients80.0%likely range 66.2% to 89.1%, 45 patients
Women aged 25 to 4967.8%likely range 65.4% to 70.2%, 1,473 patients62.7%likely range 59.6% to 65.8%, 942 patients
Women aged 50 to 6481.4%likely range 78.1% to 84.3%, 612 patients70.4%likely range 66.2% to 74.2%, 493 patients
Facts (NHS England, not part of the grade)
Registered patients8,289August 20265,325August 2026
Primary care networkWatermead PCNWatermead PCN
Phone0116 36620200116 2608844
Friends and Family Test (its own feedback)No results for June 202685.9% good or very good78 answers, June 2026
Appointments (one month)3,814 in August 2026Same day 30.7%; face to face 78.2%3,569 in August 2026Same day 42.4%; face to face 69.2%
Antibiotic items per STAR-PU (one year)0.79England 0.74, April 2025 to March 20260.61England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent4.8 including trainees and locums3,238 patients per permanent GP2.1 qualified permanent2.1 including trainees and locums2,577 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences