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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Shefford Health Centre and Lower Stondon Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureShefford Health CentreSG17 5FS×Lower Stondon SurgerySG16 6JJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.6likely range 60.0 to 81.7113 survey answers75.1likely range 71.1 to 78.5118 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good71.7%likely range 53.7% to 84.7%, 113 answers79.0%likely range 74.5% to 82.8%, 118 answers
Access (mean of the two below)74.5%likely range 71.2% to 77.5%65.9%likely range 57.4% to 72.8%
Appointments within two weeks of booking80.1%likely range 75.7% to 83.9%, 5,467 appointments75.4%likely range 66.9% to 82.3%, 1,816 appointments
Calls answered by the practice68.8%likely range 63.7% to 73.5%, 7,221 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone49.3%likely range 31.8% to 66.9%, 105 answers41.9%likely range 36.5% to 47.4%, 102 answers
Reception and admin team88.0%likely range 71.5% to 95.5%, 110 answers79.4%likely range 74.9% to 83.3%, 116 answers
Having a preferred professional37.8%likely range 22.7% to 55.6%, 114 answers33.7%likely range 29.0% to 38.8%, 115 answers
Seeing your preferred professional30.6%likely range 9.8% to 64.1%, 32 answers54.5%likely range 45.2% to 63.4%, 38 answers
Knowing the next step81.8%likely range 64.1% to 91.9%, 108 answers88.3%likely range 84.5% to 91.3%, 113 answers
Contacting the practice73.0%likely range 55.1% to 85.7%, 113 answers77.2%likely range 72.6% to 81.2%, 116 answers
Wait for an appointment67.2%likely range 48.0% to 82.0%, 99 answers67.4%likely range 62.1% to 72.2%, 107 answers
Being listened to85.9%likely range 68.8% to 94.4%, 108 answers91.1%likely range 87.6% to 93.6%, 115 answers
Care and concern85.9%likely range 68.9% to 94.4%, 109 answers92.5%likely range 89.3% to 94.8%, 115 answers
Confidence and trust90.1%likely range 73.9% to 96.7%, 108 answers98.6%likely range 96.8% to 99.4%, 113 answers
Involvement in decisions89.6%likely range 72.8% to 96.5%, 103 answers94.2%likely range 91.1% to 96.2%, 110 answers
Needs met82.9%likely range 65.3% to 92.5%, 108 answers93.6%likely range 90.5% to 95.7%, 114 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.8%likely range 88.3% to 95.7%, 194 patients94.4%likely range 87.5% to 97.6%, 89 patients
Children at 18 months90.5%likely range 85.8% to 93.7%, 220 patients93.3%likely range 86.1% to 96.9%, 89 patients
Children at 5 years92.7%likely range 88.8% to 95.3%, 259 patients92.6%likely range 85.4% to 96.3%, 94 patients
Women aged 25 to 4975.9%likely range 74.4% to 77.3%, 3,347 patients80.0%likely range 77.8% to 82.1%, 1,282 patients
Women aged 50 to 6478.1%likely range 76.2% to 79.9%, 1,940 patients83.4%likely range 80.3% to 86.1%, 645 patients
Facts (NHS England, not part of the grade)
Registered patients20,511August 20267,278August 2026
Primary care networkIvel Valley South PCNIvel Valley South PCN
Phone01462 81862001462 850305
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)7,939 in August 2026Same day 26.9%; face to face 62.3%3,041 in August 2026Same day 35.9%; face to face 74.4%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.7 qualified permanent12.6 including trainees and locums2,680 patients per permanent GP3.0 qualified permanent3.0 including trainees and locums2,415 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences