Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Shaftesbury Medical Ctr. and The Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Shaftesbury Medical Ctr.LS9 9EF× | The Medical CentreLS14 6DX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.4likely range 56.1 to 91.271 survey answers | 80.7likely range 74.3 to 85.8104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.8%likely range 47.8% to 97.9%, 71 answers | 77.0%likely range 67.8% to 84.2%, 104 answers |
| Access (mean of the two below) | 75.3%likely range 72.4% to 77.9% | 89.3%likely range 87.3% to 90.0%Clearly higher |
| Appointments within two weeks of booking | 92.7%likely range 89.9% to 94.7%, 7,107 appointments | 98.8%likely range 96.8% to 99.5%, 4,606 appointmentsClearly higher |
| Calls answered by the practice | 57.8%likely range 52.8% to 62.7%, 7,953 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.1%likely range 20.9% to 84.0%, 65 answers | 53.6%likely range 43.7% to 63.2%, 102 answers |
| Reception and admin team | 98.9%likely range 58.8% to 100.0%, 65 answers | 78.4%likely range 69.4% to 85.4%, 104 answers |
| Having a preferred professional | 18.2%likely range 3.6% to 57.1%, 70 answers | 37.0%likely range 28.2% to 46.7%, 106 answers |
| Seeing your preferred professional | Not published: fewer than 10 answers | 55.5%likely range 39.3% to 70.7%, 38 answers |
| Knowing the next step | 69.1%likely range 32.2% to 91.3%, 69 answers | 75.3%likely range 65.7% to 82.9%, 99 answers |
| Contacting the practice | 75.3%likely range 37.3% to 94.0%, 70 answers | 65.1%likely range 55.4% to 73.8%, 104 answers |
| Wait for an appointment | 80.3%likely range 39.1% to 96.3%, 61 answers | 73.3%likely range 63.2% to 81.4%, 93 answers |
| Being listened to | 90.0%likely range 50.4% to 98.8%, 69 answers | 91.4%likely range 84.2% to 95.5%, 103 answers |
| Care and concern | 86.7%likely range 47.2% to 97.9%, 69 answers | 88.3%likely range 80.4% to 93.2%, 103 answers |
| Confidence and trust | 91.8%likely range 51.7% to 99.2%, 67 answers | 95.0%likely range 88.8% to 97.9%, 103 answers |
| Involvement in decisions | 93.1%likely range 52.7% to 99.4%, 66 answers | 92.9%likely range 85.8% to 96.6%, 97 answers |
| Needs met | 86.9%likely range 47.4% to 98.0%, 69 answers | 95.1%likely range 88.9% to 97.9%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.8%likely range 84.8% to 93.3%, 197 patients | 93.2%likely range 81.8% to 97.7%, 44 patients |
| Children at 18 months | 81.7%likely range 75.5% to 86.6%, 186 patients | 93.3%likely range 84.1% to 97.4%, 60 patients |
| Children at 5 years | 81.2%likely range 75.3% to 85.9%, 207 patients | 83.8%likely range 73.3% to 90.7%, 68 patients |
| Women aged 25 to 49 | 74.2%likely range 72.7% to 75.6%, 3,361 patients | 66.8%likely range 64.1% to 69.4%, 1,232 patients |
| Women aged 50 to 64 | 78.4%likely range 76.2% to 80.4%, 1,442 patients | 72.6%likely range 69.4% to 75.6%, 781 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,234August 2026 | 8,225August 2026 |
| Primary care network | York Road PCN | York Road PCN |
| Phone | 0113 2409500 | 0113 2647278 |
| Friends and Family Test (its own feedback) | 89.1% good or very good303 answers, June 2026 | 80.5% good or very good267 answers, June 2026 |
| Appointments (one month) | 11,436 in August 2026Same day 57.1%; face to face 38.2% | 6,032 in August 2026Same day 65.5%; face to face 36.4% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.9 qualified permanent16.5 including trainees and locums2,058 patients per permanent GP | 4.4 qualified permanent7.0 including trainees and locums1,881 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.