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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Severn View Family Practice and St Mary Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureSevern View Family PracticeBS35 1DP×St Mary Street SurgeryBS35 2AT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.6likely range 72.4 to 82.0106 survey answers85.3likely range 81.4 to 88.2117 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good74.9%likely range 67.7% to 81.0%, 106 answers85.6%likely range 80.4% to 89.5%, 117 answers
Access (mean of the two below)83.8%likely range 79.7% to 86.8%84.4%likely range 80.0% to 87.6%
Appointments within two weeks of booking94.5%likely range 89.2% to 97.3%, 2,009 appointments93.3%likely range 86.8% to 96.7%, 1,595 appointments
Calls answered by the practice73.0%likely range 66.8% to 78.4%, 4,630 calls75.5%likely range 69.4% to 80.7%, 4,628 calls
More survey questions (not part of the grade)
Getting through on the phone61.5%likely range 53.4% to 69.0%, 97 answers74.1%likely range 67.9% to 79.4%, 111 answers
Reception and admin team83.0%likely range 76.2% to 88.1%, 101 answers91.1%likely range 86.7% to 94.2%, 114 answers
Having a preferred professional18.5%likely range 13.2% to 25.2%, 105 answers30.8%likely range 25.2% to 37.0%, 117 answers
Seeing your preferred professionalNot shown: fewer than 30 answers62.0%likely range 50.8% to 72.1%, 40 answers
Knowing the next step89.2%likely range 83.3% to 93.2%, 100 answers92.2%likely range 87.8% to 95.0%, 110 answers
Contacting the practice79.5%likely range 72.5% to 85.1%, 104 answers82.1%likely range 76.6% to 86.5%, 115 answers
Wait for an appointment74.5%likely range 66.8% to 80.9%, 96 answers75.4%likely range 69.0% to 80.8%, 104 answers
Being listened to90.6%likely range 85.0% to 94.3%, 102 answers92.7%likely range 88.4% to 95.4%, 111 answers
Care and concern90.1%likely range 84.3% to 93.8%, 102 answers95.1%likely range 91.4% to 97.3%, 110 answers
Confidence and trust91.2%likely range 85.6% to 94.8%, 100 answers92.6%likely range 88.3% to 95.3%, 111 answers
Involvement in decisions90.6%likely range 84.8% to 94.4%, 95 answers97.3%likely range 94.1% to 98.8%, 108 answers
Needs met96.8%likely range 92.6% to 98.6%, 100 answers93.8%likely range 89.9% to 96.3%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.7%likely range 87.2% to 97.9%, 76 patients94.4%likely range 86.4% to 97.8%, 71 patients
Children at 18 months91.6%likely range 83.6% to 95.9%, 83 patients93.3%likely range 86.2% to 96.9%, 90 patients
Children at 5 years89.6%likely range 80.0% to 94.8%, 67 patients93.7%likely range 88.1% to 96.8%, 127 patients
Women aged 25 to 4978.7%likely range 76.3% to 81.0%, 1,209 patients71.5%likely range 69.1% to 73.8%, 1,399 patients
Women aged 50 to 6492.5%likely range 90.5% to 94.1%, 802 patients75.1%likely range 72.0% to 78.0%, 808 patients
Facts (NHS England, not part of the grade)
Registered patients9,084August 20268,933August 2026
Primary care networkSevernvale PCNSevernvale PCN
Phone01454 41259901454 413691
Friends and Family Test (its own feedback)95.2% good or very good63 answers, June 2026No results for June 2026
Appointments (one month)5,329 in August 2026Same day 50.9%; face to face 56.6%4,392 in August 2026Same day 48.3%; face to face 55.6%
Antibiotic items per STAR-PU (one year)0.86England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.2 qualified permanent7.4 including trainees and locums1,763 patients per permanent GP3.9 qualified permanent6.6 including trainees and locums2,308 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences