Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Seaton & Colyton Medical Practice’s Practice Grade is clearly higher than Townsend House Medical Centre’s: its likely range lies wholly above.
| Measure | Seaton & Colyton Medical PracticeEX12 2DU× | Townsend House Medical CentreEX12 2RY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.7likely range 81.6 to 89.8112 survey answersClearly higher | 78.0likely range 74.6 to 80.9139 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 91.0%likely range 83.9% to 95.2%, 112 answers | 82.5%likely range 78.8% to 85.8%, 139 answers |
| Access (mean of the two below) | 76.5%likely range 72.8% to 79.7% | 67.2%likely range 60.3% to 73.0% |
| Appointments within two weeks of booking | 87.0%likely range 83.0% to 90.1%, 5,332 appointmentsClearly higher | 73.6%likely range 63.6% to 81.6%, 1,368 appointments |
| Calls answered by the practice | 66.0%likely range 59.8% to 71.6%, 5,123 calls | 60.6%likely range 51.3% to 69.2%, 2,314 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.6%likely range 69.4% to 85.6%, 106 answers | 51.9%likely range 47.3% to 56.6%, 136 answers |
| Reception and admin team | 98.1%likely range 93.1% to 99.5%, 111 answers | 79.8%likely range 75.9% to 83.3%, 137 answers |
| Having a preferred professional | 36.9%likely range 28.1% to 46.6%, 111 answers | 48.6%likely range 44.0% to 53.2%, 139 answers |
| Seeing your preferred professional | 48.0%likely range 32.3% to 64.1%, 39 answers | 36.7%likely range 30.1% to 43.9%, 58 answers |
| Knowing the next step | 97.9%likely range 92.9% to 99.4%, 112 answers | 91.0%likely range 87.9% to 93.4%, 130 answers |
| Contacting the practice | 88.9%likely range 81.3% to 93.6%, 111 answers | 71.6%likely range 67.3% to 75.6%, 138 answers |
| Wait for an appointment | 85.2%likely range 76.5% to 91.1%, 100 answers | 65.2%likely range 60.5% to 69.7%, 125 answers |
| Being listened to | 95.9%likely range 90.0% to 98.4%, 109 answers | 89.6%likely range 86.4% to 92.1%, 136 answers |
| Care and concern | 95.9%likely range 90.1% to 98.4%, 110 answers | 88.0%likely range 84.7% to 90.7%, 136 answers |
| Confidence and trust | 98.4%likely range 93.7% to 99.6%, 110 answers | 95.9%likely range 93.6% to 97.4%, 132 answers |
| Involvement in decisions | 97.8%likely range 92.7% to 99.4%, 107 answers | 89.6%likely range 86.3% to 92.1%, 131 answers |
| Needs met | 97.5%likely range 92.2% to 99.2%, 110 answers | 91.8%likely range 88.8% to 94.0%, 134 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.3%likely range 84.6% to 98.1%, 53 patients | 89.7%likely range 73.6% to 96.4%, 29 patients |
| Children at 18 months | 96.8%likely range 89.0% to 99.1%, 62 patients | 82.8%likely range 65.5% to 92.4%, 29 patients |
| Children at 5 years | 93.0%likely range 83.3% to 97.2%, 57 patients | 97.5%likely range 87.1% to 99.6%, 40 patients |
| Women aged 25 to 49 | 77.8%likely range 75.0% to 80.3%, 932 patients | 71.4%likely range 67.5% to 75.0%, 556 patients |
| Women aged 50 to 64 | 78.7%likely range 76.0% to 81.2%, 930 patients | 74.8%likely range 71.1% to 78.2%, 572 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,205August 2026 | 5,566August 2026 |
| Primary care network | Tasc PCN | Tasc PCN |
| Phone | 01297 20877 | 01297 20616 |
| Friends and Family Test (its own feedback) | 92.9% good or very good14 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 6,839 in August 2026Same day 51.4%; face to face 51.2% | 3,387 in August 2026Same day 27.7%; face to face 72.8% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent9.0 including trainees and locums1,534 patients per permanent GP | 4.9 qualified permanent5.5 including trainees and locums1,146 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.